Employment Coach - Fox Valley - Late Afternoons/Evenings/Weekends

Goodwill NCW; Menasha (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill NCW is seeking a dedicated coach/trainer to support participants with barriers through job-specific and soft skills training. You will partner with Case Managers and Career Navigators to tailor instruction and track progress, ensuring timely documentation and compliance across sites.

The role requires flexible scheduling, travel to multiple locations, and strong communication with team members and stakeholders to drive meaningful outcomes in employment readiness.

Qualifications

• High school diploma or equivalent is preferred.
• Strong time management and communication skills.
• Ability to maintain confidentiality and handle multiple tasks.
• Driver's license with a good driving record for travel.

Responsibilities

• Provide individualized coaching and job skills training to participants.
• Collaborate with Case Manager and Career Navigator to tailor training.
• Communicate with supervisors and stakeholders to align support.
• Monitor and document participant performance and records.
• Orient participants at new training sites and ensure policy compliance.
• Participate in audits and other duties as assigned.

Skills

Time management

Communication

Confidentiality

Flexibility

Driver's license

Multitasking

Education

High school diploma or equivalent

Job description

WhoWe Are:

Goodwill NCW is a nonprofit organization with28 retail stores across north-centralWisconsin.We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers.Together,webring our values to life,power our mission of elevating people byeliminatingbarriers to employmentandtransformlives through skill building for sustained employment and improved financial stability.Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

WhatYou’llGetToDo:

• Providesindividualized coaching and training to participants with diverse abilities across various settings, focusing on both job-specific and soft skills to meet employment standards.
• Collaborateswith Case Manager and/or Career Navigator toidentifyparticipants’ strengths,unique needs,interests, and areas for growth todeterminethe most effective training methods,whileutilizingperson centered approaches.
• Collaboratesand communicateswith supervisors, team leaders, work site contacts, and other relevant stakeholders to ensure instructional support aligns with each participant’s requirements.
• Monitorsanddocumentsparticipant performance and behavior, ensuring all required records, including case notes, are completed accurately and within establishedtimeframes.
• Orientsparticipants at new training sites. Ensure participantscomply withsite policies and safety guidelines.
• Participatesin accrediting, licensing, and funding audit meetings asrequired.
• Other duties as assigned.

Qualifications

WhatWe NeedFromYou:

• High school diploma or equivalent is preferred.
• 1+year(s)ofexperience working with individuals with barriers is preferred.
• Excellent time management and prioritization skillsandthe ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer serviceskillsand attention to detail.
• Ability tomaintainconfidentiality.
• A valid driver's license with an acceptable driving record isrequiredto travel to multiple locations.
• Ability toworka flexible schedule, including holidays, evenings, and weekends, with regular andtimelyattendancein accordance withthe assigned work schedule.

Work Environment:

The physical demands described here are representative of those that must be met by a team member to successfully perform thekeyfunctions of this job.Accommodationsmay be made to enable individuals with disabilitiesto perform the essential functions.

• Work is performed in various environments with extensive team member contact and frequent interruptions.
• Primary function requires sufficient physical ability and mobility to work in varying settings; to sit or stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry,pushand/or pull light to moderate amounts of weight.
• Verbally communicate to exchange information.