Employment Placement Specialist - Fox Valley/Oshkosh

Paycom - ATS; Menasha (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Goodwill NCW is hiring to oversee enrollment and develop individualized employment plans in Menasha, WI. You will guide participants toward skill-building and employment goals, while delivering tailored coaching on career exploration, resumes, applications, and interview prep.

Role includes networking with local employers, providing training across diverse settings, and ensuring accurate documentation for funding sources and audits. Strong communication and confidentiality are essential.

Qualifications

• Associate degree in related field preferred.
• 3+ years of experience in a similar role preferred.
• Strong time management and ability to multitask under deadlines.
• Excellent communication and customer service skills with attention to detail.
• Previous case management/coaching experience preferred.
• Maintain confidentiality and handle sensitive information.
• Proficient with Word, Excel, PowerPoint, SharePoint and Outlook.
• Valid driver’s license and ability to travel to other locations.

Responsibilities

• Oversees enrollment, development, and management of skill-building and employment plans.
• Supports participants in pursuing goals and implementing tailored plans.
• Guides in career exploration, job search, resume, and interview prep.
• Attends networking events to cultivate local employer relationships.
• Delivers training and coaching across settings; may orient new sites.
• Completes documentation and data entry per funding and CARF requirements.
• Identifies group/individual training and professional development opportunities.
• Builds relationships with funding sources and participates in reports, audits.
• Assesses financial wellness needs and refers to appropriate services.
• Other duties as assigned.

Skills

Time management

Communication skills

Customer service

Confidentiality

Teamwork

Travel flexibility

Education

Associate degree in related field

Tools

Word

Excel

PowerPoint

SharePoint

Outlook

Driver's license

Job description

Job Details:

Job Location: Mission Support Office - Menasha, WI 54952, Position Type: Full Time, Job Shift: Full Time

Who We Are:

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers. Together, we bring our values to life, power our mission of elevating people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

What You’ll Get To Do:

• Oversees the enrollment process, development, and management of individualized skill-building and employment plans, ensuring all services are delivered in alignment with best practices and funding source requirements.


• Supports participants in identifying and pursuing skill-building and employment goals, implementing tailored plans to help them secure, retain, and advance in employment.


• Provides expert guidance in career exploration, job search strategies, employment applications, resume development, interview preparation, and essential job skills.


• Attends networking events in the community to cultivate relationships with local employers to help create job opportunities that align with participant goals and abilities.


• Delivers training and coaching to participants with diverse abilities across various settings, adapting instructional approaches to meet individual needs and may facilitate orientation at new employment or training sites.


• Completes thorough and timely documentation and data entry for participant files, adhering to requirements from funding sources, Goodwill NCW, and CARF, which includes monitoring participants’ progress toward vocational independence.


• Identifies and facilitates appropriate group and individual training, as well as professional development opportunities, delivering instruction in a person-centered manner.


• Builds and sustains relationships with funding sources, submitting accurate reports and participating in accreditation, licensing, and audit meetings as required.


• Assess participants’ basic financial wellness needs, providing foundational financial education and resources. Refer participants to specialized financial counseling or intensive support services when appropriate, ensuring access to comprehensive financial wellness solutions.


• Other duties as assigned.

Qualifications: What We Need From You:

• Associate degree in related field preferred.


• 3+ years of experience in a similar field is preferred.


• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.


• Excellent communication, customer service skills and attention to detail.


• Previous case management/coaching experience is preferred.


• Ability to maintain confidentiality.


• At least an intermediate level of competency with Word, Excel, PowerPoint, SharePoint, and Outlook.


• A valid driver’s license with an acceptable driving record and the ability to travel to other locations is required.

Work Environment:

• Work is performed in a variety of environments with extensive team member contact and frequent interruptions.


• Primary function requires sufficient physical ability and mobility to work in varying settings; to sit or stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull light to moderate amounts of weight.


• Verbally communicate to exchange information.

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.