Employment Coach

Community Integrated Services; Philadelphia (Philadelphia County); On-site; USD 25,000 - 28,000; Full time

Job summary

Community Integrated Services is seeking an Employment Coach to support individuals with disabilities at community-based job sites in Philadelphia. You will help participants develop independent work routines, review schedules, and coordinate with scheduling and training teams to ensure smooth placement and ongoing support.

You will document on-site performance, attend meetings, and assist with training for fellow coaches, while maintaining compliance with background checks and program policies.

Qualifications

• High School Diploma or Equivalent.
• 1+ years of experience in Education, Social Services or Business preferred.
• Proficient with Microsoft Office (Outlook, Excel, Word).
• Must have a valid driver's license and automobile insurance.
• Access to a vehicle and internet at home; able to pass background checks.

Responsibilities

• Review the file for each participant before shift.
• Provide travel training to CIS office or new place of employment.
• Coordinate with team members and scheduling/benefits teams.
• Maintain detailed on-site performance records daily.
• Report schedules and changes to the scheduler promptly.
• Attend meetings and train other coaches as needed.
• Report any incidents or employer concerns immediately.
• Pursue ongoing training to improve skills.

Education

High School Diploma or Equivalent

Tools

Outlook

Excel

Word

Job description

Job Details: Job Location: PHIL - Philadelphia, PA 19123. Position Type: Full Time. Education Level: High School Diploma or Equivalent. Salary Range: $18.00 Hourly. Travel Percentage: Community based. Job Shift: Any. Job Category: Nonprofit - Social Services.

Consider joining Community Integrated Services, the region's leading supported employment provider, as we empower people with disabilities through individualized employment opportunities. Through creativity, flexibility, and community collaboration, CIS provides individualized, person-centered support and training to help individuals with disabilities attain their employment goals.

POSITION SUMMARY

The Employment Coach provides quality support for individuals with disabilities at their community-based job. By helping to create and promote strong work systems, the goal is to help the participant become as independent as possible.

ESSENTIAL FUNCTIONS

• Review the file for each participant you are scheduled to work with before your shift.
• Provide travel training as needed, to the CIS office or to new place of employment.
• Work effectively with your team members, members of the business development team, benefits counseling team, and CIS employees in specialized areas to support participants in the best possible way.
• Maintain a detailed record of on-site performance by completing case notes daily.
• Obtain participants schedules and report all schedules and appointments to the scheduling team by the required due date. Report any subsequent changes to the scheduler immediately.
• Follow schedule as it is sent and alert appropriate people of any changes.
• Read and respond, if needed, to all CIS emails and text messages in a timely manner.
• Participate in meetings when scheduled.
• Train other coaches at job sites, as needed.
• Report any unusual incidents or employer concerns immediately.
• Contribute to own skills and knowledge by attending and completing assigned training.

QUALIFICATIONS

• High School Diploma or Equivalent Required.
• 1 plus years of experience in Education, Social Services or Business preferred.
• Ability to effectively use Microsoft Office products, specifically Outlook, Excel and Word.
• Possess valid driver's license and automobile insurance.
• Must have access to an automobile and internet access at home.
• Able to pass all required background checks.

EEO STATEMENT

Community Integrated Services (CIS) is an equal opportunity employer. CIS does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender identity, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Applicants with disabilities may contact Community Integrated Services human resources team members via telephone, fax, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact Human Resources by email at [e-mail], by phone at 215-238-7411 in PA or 302-376-8259 in DE or by fax [phone] in PA or 302-491-4970 in DE.