Employment Case Manager (Train & Earn) - Manhattan

AHRC New York City; New York (NY); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Free medical insurance

403(b)

403(b) matching

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Flexible spending account

Life insurance

Paid time off

Parental leave

Professional development assistance

Tuition reimbursement

Vision insurance

Job summary

AHRC New York City is seeking two Case Managers to oversee services for participants in the DYCD Train & Earn program in Manhattan. You will coordinate employment support, training, and postsecondary pathways to help youth and young adults achieve stable, meaningful employment.

You will conduct assessments, develop service plans, and collaborate with families, employers, and care coordinators while navigating city systems to maximize outcomes.

Qualifications

• Associates or Bachelor's in social work or related field.
• At least three years of case management experience with city systems.
• Strong verbal and written communication skills.
• Ability to build relationships with families, employers, and stakeholders.
• Ability to organize work and work independently.
• Experience mentoring program participants is desirable.

Responsibilities

• Coordinate support services for individuals on caseload focused on employment success.
• Assist participants with program paperwork and administrative tasks.
• Develop service plans to support employment goals.
• Address social factors in planning employment plans and financial planning.
• Conduct assessments, service plans, and progress notes.
• Provide in-person or remote supportive services as needed.
• Attend case conferences and team meetings.
• Meet with individuals and their network of supports.
• Track progress and outcomes of participants.
• Promote engagement and document training attendance.
• Guide participants and caregivers toward industry certifications.
• Deliver work readiness and occupational training curriculum.
• Maintain relationships with EBS staff for job seeker prep.
• Cover program duties during staff absences.

Skills

Case management

Communication

Relationship building

Organizational skills

Mentoring

Independent work

Education

Associates or BA in social work

Job description

Company Description

AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental disabilities, and other disabilities) through a broad spectrum of services , and a family governed organization that envisions a socially just world where the power of difference is embraced and reflected in all that we do. Generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity, and optimism and as we advocate for people with disabilities to lead full and equitable lives.

AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental disabilities, and other disabilities) through a broad spectrum of services , and a family governed organization that envisions a socially just world where the power of difference is embraced and reflected in all that we do. Generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity, and optimism and as we advocate for people with disabilities to lead full and equitable lives.

Job Description

AHRC NYC is looking to hire two Case Managers to work with our Manhattan Employment Business Services (EBS) Train & Earn Program. The Train & Earn program is a career pathways program funded by the New York City Department of Youth and Community Development (DYCD) that provides comprehensive job training and employment services, along with support services needed by participants to find a permanent job, obtain their high school equivalency if applicable, and access postsecondary education and training. Train & Earn is for youth and young adults aged 16–24, who are not working and not in school, and meet certain eligibility requirements. The Case Manager oversees the overall coordination and direction of services for the people enrolled in the DYCD Train & Earn program.

Compensation Package

$38,000-$42,000 plus a very generous and comprehensive Benefits package, which includes FREE MEDICAL INSURANCE! See additional Benefit information below.

Schedule

Monday - Friday 9am - 5pm.....35 hours per week.

Essential Responsibilities

• Coordinate support services for individuals on a caseload relating to employment success
• Support participants in completing paperwork and administrative responsibilities for the program
• Prepare service plans and other plans as appropriate or needed to support individuals in reaching their employment goals
• Participate in planning for services by addressing social factors pertinent to development of employment plan, including financial planning and access to community resources
• Conduct initial and on-going assessments, service plans, and progress notes with program participants
• Conduct supportive services, either in-person or remotely, as needed and appropriate.
• Participate as a member of the interdisciplinary team, attending case conferences, staff meetings, and parent meetings as appropriate.
• Conduct personal and group meetings with the people supported and their network of supports.
• Monitor progress of all participants on caseload, tracking program activities and outcomes
• Promote program engagement, track training attendance and regularly assess training results of the people supported.
• Conduct reviews of the expectations of the program and provide guidance to people supported, family and other service providers involved. Provide support with obtaining industry certification.
• Deliver Work Readiness, Occupational Training and other program related curriculum when needed.
• Create and maintain excellent relationships with EBS staff for purpose of preparing job seekers for success in employment.
• Provide coverage within the program in event of excessive staff absences.
• Perform other duties as assigned.

Qualifications

• An Associates degree or Bachelor's degree in social work or a related field with experience working with City systems such as public assistance, child welfare, education, and housing; or
• At least three (3) years successful experience in providing case management/counseling and working with City systems such as public assistance, child welfare, education, and housing.
• Ability to communicate effectively, both verbally and in written form.
• Ability to establish and maintain effective working relationships with participants’ families, employers, funding sources, Care Coordinators, and other stakeholders.
• Ability to organize work of self and others, as well as work independently as needed.
• Experience or strong capacity in instructing/mentoring program participants, with prior work exposure in teaching or training individuals highly desirable.

Benefits

• FREE Medical Insurance! (Single & Family Plans)
• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Paid time off (sick, personal and vacation)
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

AHRC New York City provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation or any other protected characteristic as established by law.