Employment Advisor

Get Set UK; United States; Remote; USD 42,000 - 61,000; Full time

Benefits offered by this job

Sales bonus

Annual leave

Health & wellbeing

Counselling services

Pension scheme

Share scheme

IncentFit program

Employee discounts

Job summary

Get Set UK in the United Kingdom is seeking a proactive employment coach to support CVs, applications, interviews, and identify vacancies. You will balance encouragement with accountability and perform cold sales calls to employers to create vacancies and interview opportunities.

This is an office-based, target-driven role combining coaching, case management, administration and sales. You may deliver up to eight appointments on a busy day while keeping records accurate and employer activity

Qualifications

• Experience supporting, advising or influencing customers toward practical outcomes.
• Evidence of delivering outcomes, sales targets or agreed objectives.
• Experience managing multiple customer relationships, appointments or competing priorities.
• Confidence starting conversations, including outbound telephone contact, and handling rejection professionally.
• Evidence of commitment, reliability and consistently delivering high standards of work.
• Ability to present your recent employment history clearly, including explaining gaps or short-term roles during the previous five years.
• Familiarity with Microsoft Office applications and adaptability to other software.

Responsibilities

• Support CVs and applications and prepare people for interviews.
• Identify vacancies and help candidates progress toward employment.
• Make cold sales calls to employers and promote candidates.
• Maintain accurate, timely case notes and employer activity records.
• Develop an employer pipeline and manage a caseload effectively.

Skills

Customer support

Sales targets

Multi-relationship mgmt

Outbound calling

Reliability

Employment history

MS Office

Employability experience

Job description

Every person starts somewhere different. You will understand their skills, experience, goals and barriers, agree practical actions and keep those actions moving towards employment. You will support CVs and applications, prepare people for interviews, identify suitable vacancies and help them develop the routines and behaviours employers expect. That means balancing encouragement with accountability. You may support someone whose confidence is low, then have a direct conversation with somebody who repeatedly misses appointments or does not complete agreed actions. Sales is also a core and measured part of the job. You will make cold sales calls to employers who may not know Get Set UK, identify recruitment needs, promote suitable candidates, handle objections and turn conversations into vacancies and interviews. Alongside appointments and employer calls, you will follow up people who disengage and maintain accurate, timely case notes and records.

What success looks like

Within 90 days, you should be confidently managing a caseload of around 50 to 70 people, running a purposeful diary and keeping your casework up to date. You will be developing an employer pipeline through cold sales calls and promoting candidates effectively. Performance is measured through vacancy generation, job starts, sustained employment and the quality of your casework. The sales bonus of up to £800 per quarter directly rewards job starts and outcomes.

The working reality

This is an office-based, target-driven role combining coaching, case management, administration and sales. Employers will say no. Participants will miss appointments. You may deliver up to eight appointments on a busy day while still keeping records accurate and employer activity moving. If you want a largely remote role, or a coaching position without sales and measurable employment outcomes, this is unlikely to be the right fit.

Eligibility and checks

You must have the full right to work in the UK. Sponsorship is not available for this role. Get Set UK is a Disability Confident and Equal Opportunity Employer. Reasonable adjustments are available throughout recruitment. Any offer is conditional on satisfactory applicable checks. Preparation, responsiveness and attention to detail matter throughout the process.

• Experience supporting, advising or influencing customers, clients or participants towards practical outcomes.
• Evidence of delivering outcomes, sales targets, performance targets or agreed objectives.
• Experience managing multiple customer relationships, appointments or competing priorities.
• Confidence starting conversations, including outbound telephone contact, and handling rejection professionally.
• Evidence of commitment, reliability and consistently delivering high standards of work.
• Ability to present your recent employment history clearly, including explaining gaps or short-term roles during the previous five years.
• Confident working knowledge of Microsoft Office applications, with the ability to learn and adapt to other software and digital systems., Previous experience in employability, recruitment, business development, careers, education, housing, sales, customer service, retail or hospitality leadership could be useful. Previous employability experience is not essential.
  Get Set UK delivers employment, skills, apprenticeships, health and justice services, helping people overcome barriers and progress towards meaningful, sustainable employment. We are part of Palladium, a global impact organisation with more than 60 years' experience delivering programmes and solutions internationally.
  Sales bonus of up to £800 per quarter, based on job starts and outcomes.
• 25 days' annual leave, increasing with service.
• Vitality health and wellbeing support, including GP services, mental health support and physiotherapy.
• 24/7 Employee Assistance Programme, including up to six counselling sessions a year and legal, financial and debt guidance.
• Workplace pension, with salary sacrifice available subject to eligibility and scheme rules.
• Share buy scheme.
• Up to £360 a year through IncentFit for eligible activities.
• Wellbeing, retail, fitness, travel and mobile discounts, including 20% off eligible EE mobile plans.