Employer Advising Coordinator

State Teachers Retirement System of Ohio; Columbus (OH); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

On-site parking

Educational assistance

Dental insurance

Life insurance

Vacation and sick leave

Retirement benefits

On-site fitness center

Job summary

State Teachers Retirement System of Ohio (STRS Ohio) is seeking an Employer Advising Coordinator to join the Finance/Employer Reporting team. This role provides comprehensive support to reporting employers, answers inquiries, interprets requirements, and maintains accurate employer records.

The position is onsite in Ohio with typical 8:00am-5:00pm hours. The ideal candidate will have an associate (bachelor preferred) and 1–3 years of related experience, strong math/analytical skills, and

Qualifications

• Associate degree in business, finance, or related field required.
• Bachelor's degree in business, finance or related field preferred.
• One to three years relevant work experience preferred.
• Ability to understand, accurately explain and apply Ohio law, STRS Ohio rules and employer reporting requirements.
• Excellent mathematical and analytical skills required.

Responsibilities

• Serve as the primary telephone contact for Employer Reporting and respond to questions on membership and reporting procedures.
• Build and maintain relationships with reporting employers and resolve issues.
• Process reports, calculate final salary, and complete member-account adjustments.
• Reconcile annual reporting with payroll to ensure accurate balances.
• Enter reemployment notices and manage employer reporting documentation.
• Assist with updating employer resources and STRS Ohio website content.

Skills

Customer service

Data accuracy

Communication skills

Microsoft Office

Education

Associate degree in business/finance

Bachelor's degree preferred

Tools

Office software

Job description

STRS Ohio, STRS Ohio is seeking an Employer Advising Coordinator to join the Finance/Employer Reporting team. Established in 1920 and serving Ohio's educators, STRS Ohio is one of the nation’s largest retirement systems, serving nearly 550,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.3 billion as of June 30, 2025, in assets and paying more than $7 billion in benefits annually. STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center. At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team.

Compensation and Work Schedule

Compensation: Grade 6N: $25.60 - $28.80/ hr. Work Schedule: 8:00am-5:00pm Monday-Friday (Onsite)

General Summary

Provide comprehensive support to State Teachers Retirement System of Ohio (STRS Ohio) reporting employers by responding to inquiries, interpreting reporting requirements, processing and reconciling employer and member-account information, resolving discrepancies and maintaining accurate records. Build effective employer relationships, support education and outreach activities, update employer resources and assist with projects and other Employer Reporting and Finance functions as business needs require.

Summary of Responsibilities

• Serve as the primary telephone contact for Employer Reporting. Respond to employer questions about membership, compensation, reemployed retirees, service credit, reporting procedures and other STRS Ohio topics in accordance with applicable Ohio law, Retirement Board rules and administrative guidelines.
• Build and maintain effective relationships and ongoing communication with assigned reporting employers while researching and resolving reporting, invoice, service-credit and member-account issues.
• Process deposit and service reports, calculate final average salary, review applicable limitations and complete necessary member-account adjustments.
• Reconcile annual reporting with payroll reporting and resolve discrepancies to ensure accurate member-account balances.
• Correct member identifying information, research Social Security number changes and obtain and maintain supporting documentation.
• Enter and process reemployment notices, identify and follow up on two-month and other employment violations involving reemployed retirees, and prepare contribution-penalty documentation.
• Manage the Employer Direct Debit process and perform assigned reporting, reconciliation and account-maintenance activities.
• Assist in reviewing and updating employer website content to reflect current Ohio Revised Code 3307 provisions, Administrative Code rules and STRS Ohio requirements.
• Support employer presentations and webinars, provide in-house and field assistance with reporting questions and problems, and serve as backup as needed.
• Travel will not exceed 5% of work time.
• Prepare and distribute letters, memoranda, reports and other documents and maintain employer files and records.
• Coordinate, develop or participate in team-wide projects, and provide assistance or coverage in other Employer Reporting or Finance areas as needed.

Summary of Qualifications

• Associate degree in business, finance, or related field required.
• Bachelor's degree in business, finance or related field preferred.
• One to three years relevant work experience preferred.
• Ability to understand, accurately explain and apply Ohio law, STRS Ohio Retirement Board rules, administrative guidelines and employer reporting requirements.
• Excellent mathematical and analytical skills required; ability to gather and interpret data and find solutions to problems.
• Ability to work with and preserve confidential information required.
• Excellent oral and written communication and relationship skills.
• Interpersonal skills necessary to deal effectively and courteously with internal and external contacts required.
• Ability to work independently and in a team environment while meeting deadlines with minimal direct supervision required.
• Excellent organizational skills and a high degree of accuracy and attention to detail required.
• Proven ability to operate Microsoft Office programs and standard office equipment required.
• Valid Ohio driver's license and safe driving record required.
• Excellent work record of attendance, punctuality and the ability to maintain a flexible work schedule to meet business needs.
• Occasional evening, weekend and non-regular work hours may be required.

Equal Employment Opportunity Employer Statement

State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual.

Visa/Sponsorship

To be offered a position with STRS Ohio, you must be either a U.S. citizen or possess proper legal authorization to work in the U.S. for the type of job you are seeking. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship.

ADA Statement

STRS Ohio is committed to ensuring access, inclusion, and reasonable accommodations across all its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Posting Drug-Free Workplace Statement

The State Teachers Retirement System of Ohio (STRS Ohio) is a drug-free workplace. The use of recreational marijuana and non-medical cannabis is strictly prohibited.

Pre-Employment Drug Testing

All final candidates tentatively selected for employment will be required to undergo a urinalysis drug screening prior to appointment. This screening includes testing for illegal substances, including marijuana. A positive test result will disqualify the applicant from employment unless valid medical documentation is provided for legally prescribed medications or a physician’s recommendation for medical marijuana.

Pre-Employment Background Investigation

The final candidate selected for this position will be subject to a criminal background check. STRS Ohio will conduct an individualized assessment of any prior criminal convictions before making a determination regarding employment eligibility.

Additional Information

STRS Ohio associates are highly talented, customer service-oriented professionals. We are an equal opportunity employer - employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. Résumés and applications are retained on file for consideration for at least six months from the date of receipt. STRS Ohio is one of the nation’s leading retirement systems, serving about 500,000 active, inactive and retired Ohio public educators. Operating under the guidelines of Chapter 3307 of the Ohio Revised Code as enacted by the Ohio General Assembly, STRS Ohio is legally separate from and fiscally independent of state and local governments.