Employee Services Manager

Orange County Library System; Orlando (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Orange County Library System in Orlando, Florida seeks an experienced HR leader to head the Employee Services team. You will manage payroll, benefits administration, talent acquisition, and employee relations, ensuring data integrity, compliance, and a positive employee experience.

The role emphasizes using UKG Ready and delivering consistent HR processes across the organization, with a focus on customer service and staff development.

Qualifications

• Bachelor's degree in human resources administration or related field.
• Three years of management-level HR experience.
• Hands-on experience administering and/or managing an HRIS; UKG Ready strongly preferred.

Responsibilities

• Lead the Employee Services team to deliver accurate and timely HR services with emphasis on UKG Ready.
• Manage payroll and benefits administration, talent acquisition, and support employee relations.

Skills

Team leadership

Customer service

Payroll administration

HR policy & compliance

Education

Bachelor's degree in HR administration or related field

Three years of management-level HR experience

Tools

UKG Ready

HRIS management

Job description

Who We Are

The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, you’ll find staff who are dedicated to serving the community and cultivating an environment where everyone is welcome. We offer growth and development opportunities, competitive pay and benefits, and a healthy work-life balance.

Who You Are

You are a focused HR professional who enjoys building teams, developing strong relationships, and delivering core HR services with exceptional customer service. You are organized and comfortable balancing day-to-day priorities. You communicate effectively, exercise sound judgement, work well independently, and collaborate with others to achieve goals.

What You’ll Do

You’ll lead the Employee Services team in delivering accurate and timely HR services with a strong focus on UKG Ready. You'll manage payroll, benefits administration, talent acquisition, and support employee relations. You’ll ensure consistent processes, data integrity, compliance, and a positive employee experience while identifying opportunities to improve HR services.

What You’ve Done

You’ve earned a bachelor’s degree in human resources administration, or a closely related field and have at least three years of management level human resources experience. You have demonstrated experience leading teams and managing staff in the delivery of core HR, with a strong customer service focus. You have hands on experience administering and/or managing an HRIS, with experience using UKG Ready strongly preferred.