Employee Services Generalist (HR)

Apex Service Partners; Olde West Chester (OH); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Apex Service Partners is seeking an Employee Services (HR) Generalist to support the Philadelphia/New Jersey Market. The role is hybrid and based in Westchester, PA or New Jersey, with travel to PA/NJ locations as needed.

As part of the Employee Services team, you will support day-to-day HR operations, promote employee-focused practices, and drive initiatives that build a high-performance culture through development and recruitment of a strong workforce.

Qualifications

• 3+ years in an HR-related role focusing on onboarding, orientation, and engagement.
• Experience with ADP and iCIMS systems.
• Strong customer service mindset and communication skills.
• Excellent organization and attention to detail.
• Ability to multitask and handle confidential information.

Responsibilities

• Provide admin support to HR across multiple locations, including data entry, filings, and responding to inquiries.
• Manage hiring by running background and drug screenings and tracking compliance.
• Coordinate start dates, access setup, and paperwork across companies/locations; manage ADP records.
• Lead virtual orientation for regional new hire classes to enhance the employee experience.
• Coordinate safety initiatives with site and regional teams and TPA partners.
• Drive employee engagement initiatives to support retention, including feedback sessions.
• Partner with Director to resolve legal, compliance and employee relations issues.

Skills

HR Generalist Experience

Onboarding & Orientation

Employee Engagement

ADP

iCIMS

Customer Service

Tools

ADP

iCIMS

Job description

Overview

Apex Service Partners -We are not just another HVAC service provider -we'rea team of passionate professionals dedicated to delivering exceptional service to our valued customers.We'repassionate about people, collaborative in our approach, and believe in staying scrappy while having fun. Here,you'llfind a work environment that feels like family, where every team member is valued and empowered to succeed.

Overview

Apex Service Partners -We are not just another HVAC service provider -we'rea team of passionate professionals dedicated to delivering exceptional service to our valued customers.We'repassionate about people, collaborative in our approach, and believe in staying scrappy while having fun. Here,you'llfind a work environment that feels like family, where every team member is valued and empowered to succeed.

Currently seeking an Employee Services (HR) Generalist to support the Philadelphia/New Jersey Market . The Apex Service Partners Employee Services (HR) Generalist supports the day-to-day operations of the Employee Services department. The ESG will promote HR practices andobjectivesthat provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. Reporting directly to the Regional Director of Employee Services, the ES G will support the implementation of services, policies, and program , andassistteam members with HR initiatives.

This role is Hybrid and based in either Westchester, PA or New Jersey with some travel to locations in PA/NJ.

Duties/Responsibilities

• Provide administrative support to the Human Resources department for multiple locations/entities, including data entry, application support, filing, reporting, managing email inboxes,maintainingemployee records, and answering basic HR related inquiries from employees via email and over the phone.
• Manage the hiring process for new employees by running background screenings and issuing drug screenings, tracking hiring compliance againstanticipatedstart dates, completing all pre-hire screenings, and ensuring candidates complete all required compliance documents and processes.
• Communicate and coordinate start dates, equipment and system access setup, uniform issuance, and completion of new hire paperwork, across multiple companies/locations. The primary system of record is ADP.
• Lead virtual orientation for regional new hire classes, ensuring a top-notch employee experience.
• Coordinate and lead Safety initiatives, pairing with site teams, regional teams, and TPA teams tomaintainand secure location, fleet, and employee safety initiatives.
• Coordinate employee engagement initiatives to support retention efforts within the region, leading training, employee connections, 30/60/90-day feedback sessions and resolving basic employee complaints.
• Pair withDirectorto investigate, report on, and resolve legal, compliance and employee relations issues, as they arise.

Experience/Qualifications

• 3+ years of experience in an HR related role, with emphasis on onboarding/orientation/employee engagement
• 1-2 years of experience in basic employee conflict resolution processes
• Experience in ADP and iCIMS
• Experience with employee/customer facilitation, interactions, and correspondence
• Strong customer service skills
• Experience with employee training and development programs
• Excellent verbal and written communication skills
• Excellent organizational skills and superior attention to detail
• Ability to multi-task, work independently, andmaintainconfidentiality
• Strong computer skills includingproficiencywith Microsoft Word, Excel, and Outlook

Personal Characteristics

• Analytical – finds meaning and action in numbers, and is data-driven
• Excellent communicator – written and oral
• Stellar time management and organizational skills
• Resourceful – figures out how to achieve results creatively with finite resources
• Thrives in a nimble, lean, unstructured, fast-paced entrepreneurial environment
• Works collaboratively and energetically
• Impeccable integrity and ethical standards
• Self-aware, accepting, honest, open, and respectful of others
• Ability to create and execute on processes for professionalizing family-owned businesses using best practices
• An undying commitment to personal growth and development

Posted Max Pay Rate

USD $95,000.00/Yr.

Posted Min Pay Rate

USD $85,000.00/Yr.