Employee Relations Specialist / Human Resources

Allied Universal; Missouri; On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as an Employee Relations Specialist, where you will play a vital role in enhancing workplace culture and ensuring compliance with HR practices. This dynamic role involves investigating employee concerns, training managers, and collaborating on staffing solutions. With a focus on employee retention and development, you will contribute to a positive work environment while managing multiple priorities. If you're passionate about human resources and making a difference in employee relations, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Paid Holidays

Sick Days

Personal Days

Vacation Accrual

Qualifications

• 2 years of HR Generalist experience with a focus on employee relations.
• Supervisory experience and ability to train managers on HR processes.

Responsibilities

• Investigate employee complaints and ensure compliance with HR activities.
• Train managers in employee relations and oversee terminations.

Skills

Human Resources Management

Employee Relations

Compliance

Training and Development

Communication Skills

Organizational Skills

Education

Bachelor’s Degree in Human Resources

Bachelor’s Degree in Business Administration

Tools

Microsoft Office

HR Technology Tools

Job description

Employee Relations Specialist / Human Resources

Join to apply for the Employee Relations Specialist / Human Resources role at Allied Universal.

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. Working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture positively impacting communities and customers. We offer comprehensive benefits for most full-time positions, including medical, dental, vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

We are hiring a Regional Human Resources Manager responsible for employee relations, employment compliance, unemployment claims, and monitoring employment status within a designated area. The focus is on investigations, manager and supervisor training, and compliance, ensuring recruitment processes, practices, and tools meet regional goals related to non-billable overtime, security officer turnover, and account manager turnover.

Position Location: Office in St. Louis, MO.

Territory includes MO, KS, NE, and IA; 40% travel required.

Responsibilities

• Investigate and document employee complaints, legal issues, EEOC charges, and focus groups.
• Monitor NBOT; collaborate with recruiters on staffing solutions.
• Ensure compliance in hiring, documentation, licensing, performance evaluations, and other HR activities.
• Train managers and supervisors in employee relations and employment practices.
• Oversee employee terminations and respond to unemployment claims.
• Participate in employee retention and human capital initiatives.
• Coach managers and HR designees.
• Manage employee relations activities across the area, ensuring proper investigation and documentation.
• Support legal and HR teams on sensitive investigations.
• Ensure compliance with licensing, I-9s, leaves, personnel files, performance reviews, and terminations.
• Develop plans to reduce overtime and turnover with managers.
• Assist in developing managerial skills through training and performance management programs.
• Improve employee relations through effective communication, complaint resolution, and focus groups.
• Enforce corporate policies appropriately.
• Maintain communication with managers and HR leadership.
• Travel regularly within the designated area to support operations and investigate serious allegations.

Qualifications

• Bachelor’s Degree in Human Resources or Business Administration + 2 years HR Generalist experience.
• Supervisory experience required.
• Ability to train managers on employment law and HR processes.
• Proactive, organized, and able to manage multiple priorities and deadlines.
• Proficient in Microsoft Office and HR technology tools.
• Excellent judgment, discretion, and communication skills.
• Valid driver’s license, clean driving record, and ability to operate a vehicle safely.

Preferred Qualifications

• PHR certification.

Benefits

• Medical, dental, vision, life, AD&D, and disability insurance.
• 401(k) or Supplemental Income Plan (eligibility required).
• Paid holidays, sick days, personal days, and vacation accrual.

Equal Opportunity Statement

Allied Universal is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other protected characteristics. For more information, visit www.aus.com. For accommodation requests, contact our HR department or visit www.aus.com/offices.

Requisition ID: 2025-1372395