Employee Relations Specialist

Sunrise Senior Living Mgmt Inc; United States; On-site; USD 71,000 - 89,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Retirement savings plans

Employee assistance program

PTO, sick time, holiday pay

Tuition reimbursement

Job summary

Sunrise Senior Living is seeking an Employee Relations Specialist to support employee relations, HR compliance, workplace investigations, policy interpretation, and risk mitigation across the organization. You will manage ER cases, provide early intervention, and partner with HRBPs, Area HR Managers, and Legal to promote a compliant workplace.

Ideal candidates have 1–3 years in HR/ER, strong knowledge of U.S. employment laws, and a Bachelor’s degree in a related field.

Qualifications

• 1–3 years of Human Resources or Employee Relations experience.
• Experience supporting employee relations cases, workplace investigations, HR case management, conflict resolution, or employee concerns.
• Working knowledge of U.S. employment laws and HR compliance; Canadian employment law experience is a plus.
• Strong written, verbal, analytical, organizational, and problem-solving skills.
• Demonstrated judgment, discretion, confidentiality, and ability to manage sensitive employee matters.
• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

Responsibilities

• Manage employee relations cases through intake, triage, documentation, escalation, and resolution using an HR case management or ticketing system.
• Conduct and support employee relations investigations, including interviews, fact-finding, documentation, timelines, findings, and recommendations.
• Interpret and apply HR policies while supporting consistent performance management and corrective action practices.
• Assess employee concerns, identify risk and escalation indicators, and provide early intervention to help prevent issues from escalating.
• Partner with HRBPs, Area HR Managers, Regional HR leaders, Legal, Risk, and other stakeholders on complex employee relations matters.
• Maintain accurate, confidential case records while meeting service-level expectations and compliance requirements.
• Support employment law compliance, ER training, case reviews, reporting, and process improvement initiatives.

Skills

Employee relations

Investigation skills

HR policy knowledge

Discretion/confidentiality

Education

Bachelor's degree in HR/Business

Job description

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. Join Sunrise Senior Living as an Employee Relations Specialist supporting employee relations, HR compliance, workplace investigations, policy interpretation, and risk mitigation across our organization. You'll help manage employee relations cases, provide early intervention, and partner with HR Business Partners (HRBPs), Area HR Managers, senior HR leaders, and Legal to promote a consistent, compliant, and positive workplace environment.

Key Responsibilities

• Manage employee relations cases through intake, triage, documentation, escalation, and resolution using an HR case management or ticketing system.
• Conduct and support employee relations investigations, including employee and witness interviews, fact-finding, documentation, timelines, findings, and recommendations.
• Interpret and apply HR policies while supporting consistent performance management and corrective action practices.
• Assess employee concerns, identify risk and escalation indicators, and provide early intervention to help prevent issues from escalating.
• Partner with HRBPs, Area HR Managers, Regional HR leaders, Legal, Risk, and other stakeholders on complex employee relations matters.
• Maintain accurate, confidential case records while meeting service-level expectations and compliance requirements.
• Support employment law compliance, ER training, case reviews, reporting, and process improvement initiatives.

Qualifications

• 1–3 years of Human Resources or Employee Relations experience.
• Experience supporting employee relations cases, workplace investigations, HR case management, conflict resolution, or employee concerns.
• Working knowledge of U.S. employment laws and HR compliance; Canadian employment law experience is a plus.
• Strong written, verbal, analytical, organizational, and problem-solving skills.
• Demonstrated judgment, discretion, confidentiality, and ability to manage sensitive employee matters.
• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

Employee Relations Specialist | Employee Relations | HR Investigations | HR Compliance

Pay Range: 71,010.00 - 88,762.50

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement

In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements

Sunrise Senior Living is a certified Great Place to Work®

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.