Employee Relations Specialist

PipingRock Health Products, Inc.; Town of Islip (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Company Match

Pet insurance

Job summary

Piping Rock Health Products, INC. is seeking an Associate Relations Specialist to foster a respectful, legally compliant workplace across locations.

You will partner with HR, Legal, and leadership to resolve concerns, conduct investigations, and promote engagement while supporting business objectives. Requirements include bilingual English/Spanish, on-site work in Long Island, and a Bachelor's degree in HR or related field with extensive HR/associate relations experience.

Qualifications

• Bilingual fluency in English/Spanish is required.
• Bachelor's degree in HR, business, labor relations or related field.
• 7+ years of progressive Human Resources experience.
• 5+ years in associate relations experience.
• Experience conducting complex workplace investigations.
• Manufacturing or multi-site experience preferred.

Responsibilities

• Partner with local HR on associate relations issues and ensure policy compliance.
• Guide managers on performance, conduct, disciplinary actions, and policy interpretation.
• Lead prompt, thorough investigations into workplace complaints and document findings.
• Maintain confidential documentation and assist in litigation support as needed.
• Coach leaders on leadership, difficult conversations, and performance management.
• Develop associate relations strategies to improve engagement and retention.

Skills

Bilingual English/Spanish

Investigative interviewing

Communication skills

Discretion/confidentiality

Policy interpretation

HRIS proficiency

Education

Bachelor's degree in Human Resources, Business Administration, Labor Relations, or related field

Job description

Associate Relations Specialist

The Associate Relations Specialist is responsible for fostering a positive, respectful, and legally compliant work environment by managing associate relations matters, providing guidance to leaders, and ensuring consistent application of company policies and employment practices, across all Piping Rock locations. This role partners closely with leadership, Human Resources, and Legal departments to resolve workplace concerns, conduct investigations, mitigate risk, and promote associate engagement while supporting business objectives.

Bilingual Spanish/English speaking candidates preferred.

Responsibilities

• Serve as a partner to local HR on associate relations issues across the organization, while ensuring consistent application of company policies, employment practices, and applicable employment laws.
• Guide managers and HR business partners on matters relating to associate performance, conduct, disciplinary actions, conflict resolution, and policy interpretation.
• Work closely with the HR team as they conduct prompt, thorough, and impartial investigations into workplace complaints, including allegations of harassment, discrimination, retaliation, policy violations, and other associate concerns.
• Oversee the preparation of investigation documentation, findings, and recommendations while maintaining confidentiality.
• Partner with HR leadership and/or Legal Counsel on complex associate relations matters and litigation support as needed.
• Coach managers on effective leadership practices, difficult conversations, documentation, and performance management.
• Develop and implement associate relations strategies that promote associate engagement, retention, and a respectful workplace culture.
• Analyze associate relations trends and recommend proactive solutions to promote overall associate satisfaction.
• Assist in developing and revising HR policies, procedures, and associate communications.
• Support organizational changes and other workforce initiatives.
• Participate in unemployment hearings, agency responses, and other employment-related proceedings when necessary.
• Design and deliver training on workplace conduct, respectful workplace expectations, investigations, performance management, and compliance topics.
• Collaborate with all HR functions to ensure consistent and positive associate experiences.
• Maintain accurate records and confidential documentation in accordance with company standards and legal requirements.
• Perform other human resources related duties as assigned.

Job Requirements

• Bilingual fluency in English/Spanish is required.
• Ability to work on-site in our Long Island offices.
• Bachelor's degree in Human Resources, Business Administration, Labor Relations, or a related field required.

• 7+ years of progressive Human Resources experience.
• 5+ years of dedicated associate relations experience.
• Previous experience conducting complex workplace investigations required.
• Manufacturing or multi-site experience preferred.

• Thorough knowledge of employment laws.
• Strong investigative interviewing and analytical skills.
• Excellent conflict resolution and mediation abilities.
• Ability to exercise sound judgment and maintain strict confidentiality.
• Strong written and verbal communication skills.
• Ability to build trust and influence leaders at all organizational levels.
• Exceptional documentation and organizational skills.
• Strong problem-solving and decision-making capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with HRIS systems and Microsoft Office applications.
• Ability to travel out of state occasionally.
• Flexibility to support 2nd and 3rd shift as needed, on occasion.

We proudly offer: Medical, Dental, Vision, 401K with Company Match, Pet insurance and more!

We reward the hard work of our team members with fun and exciting company events, Summer Picnic, Festive Packages, Holiday Celebrations, and associate referral bonuses!

Founded in 2011, Piping Rock Health Products has gone on to win Long Island’s Top Workplaces Award 8 years in a row & securing the spot as Top Supplement Manufacturing Company 2024 by Food Business Review! Supported by a group of vitamin visionaries with over 40 years of industry experience and a carefully curated team of talented associates. Piping Rock is a global vitamin and supplement manufacturer with an unwavering commitment to creating quality wellness products. We believe that family always comes first, and that the dedication of our associates is the key ingredient to our success.

We are drug free workplace, regulated by the FDA, required to follow Federal Guidelines; therefore in order to start as well as maintain employment, you must be able to successfully clear drug screening processes, which include testing for all illegal substances per Federal Guidelines.

Piping Rock Health Products, INC. is an Equal Opportunity Employer.