Employee Relations Specialist

Aria Care Partners; Overland Park (KS); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Employee Relations Specialist to enhance workplace culture and handle employee concerns. In this pivotal role, you will conduct investigations, offer strategic guidance, and ensure compliance with labor laws. Your expertise in employee relations will be crucial in fostering a positive environment and addressing grievances effectively. Join a company dedicated to enriching lives through compassionate care, where your contributions will significantly impact employee satisfaction and organizational success. If you are passionate about HR and want to make a difference, this opportunity is for you.

Benefits

Paid Time Off (PTO)

401k Retirement Plan with Company Match

Medical insurance

Dental insurance

Vision insurance

Company match for Health Savings Account (HSA)

Flexible Spending Account (FSA)

Company paid Employee Assistance Program (EAP)

Life and Disability Insurance

Qualifications

• 2 years of HR experience and 2 years in Employee Relations required.
• Bachelor's degree or equivalent experience in HR is necessary.

Responsibilities

• Conduct workplace investigations on employee relations concerns.
• Provide mediation and strategic advice to management.
• Maintain documentation and compliance with employment laws.

Skills

Consultation skills

Problem-solving ability

Attention to Detail

Excellent written and verbal communication

Conflict resolution

Education

Bachelor's degree in Human Resources or related field

HR Certification

Tools

Microsoft Office Suite

Job description

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.

Working at Aria Matters!

The Position

The Employee Relations Specialist will play a pivotal role in fostering a positive workplace environment by assisting with day-to-day employee relations matters, complex investigations, grievances, disciplinary actions, performance management, employee satisfaction engagement and training initiatives. The Employee Relations Specialist will use effective interviewing and documentation techniques and utilize the designated case management tool for tracking and maintaining required documentation including intake and investigation notes, supporting documents, final reports and/or evidence of actions taken. The Employee Relations Specialist will ensure compliance with employment laws and Aria’s policies and procedures, maintaining accurate records, and staying informed about changes in labor laws and industry best practices to advise the organization accordingly.

Responsibilities:

1. Conduct prompt, thorough, and objective workplace investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and procedures.
2. Provide mediation and advice while ensuring confidentiality and aligning with compliance regulations.
3. Conduct and process employee corrective actions including preparing associated documents.
4. Enter employee counseling records into the tracking system and generate monthly reports.
5. Offer strategic advice to management on best practices and compliance, as well as provide consultations to employees on policies, guidelines, procedures, and employee law.
6. Prepare internal analysis, data, trend information, patterns, and activities that support employment-related initiatives.
7. Actively contribute to achievement of departmental goals including specific departmental process improvement plans.
8. Other duties as assigned.

QUALIFICATIONS:

Education/Specialized Training/Licensure: Bachelor's degree or 4 years of experience in Human Resources or a related field in lieu of degree required. HR Certification preferred.

Work Experience: 2 years of experience in Human Resources in addition to 2 years of Employee Relations experience conducting internal investigations required.

Software Proficiencies: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Other:

• Consultation skills and the ability to seek out information and work effectively with all levels of employees within the organization.
• Ability to build strong working relationships across all levels of the organization.
• Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment.
• Demonstrated knowledge of employment law.
• Exceptional written and verbal communication is a key deliverable in this role.
• Good problem-solving ability.
• Knowledge/exposure to/understanding of Title VII, ADAA, FMLA, ADEA, federal, state and local laws, statutes, which govern employment policies and practices preferred.
• Knowledge/exposure of employee relations, internal investigations, conflict resolution, grievance handling, and related matters preferred.

Competencies:

• Problem Analysis
• Attention to Detail
• Coaching
• Managing Conflict

Benefits

We offer a comprehensive benefit package for you and your family, including:

• Paid Time Off (PTO) and Paid Holidays for Full-time Employees
• 401k Retirement Plan with Company Match
• Medical insurance
• Dental insurance
• Vision insurance
• Company match for Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Company paid Employee Assistance Program (EAP)
• Life and Disability Insurance
• And more!

Physical Effort & Working Conditions

Work is performed in a normal office setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer.