Employee Relations Specialist

Mesa Associates, Inc; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay – 10 Days Annually

Group Medical/Dental Insurance

Life Insurance (Company Paid)

Disability Insurance (Company Paid)

401(K) Retirement Savings plan

401(K) Matching Contribution

Section 125/Cafeteria Plan

Long Term Care Insurance

Tuition Reimbursement

Fitness Center Reimbursement

Annual Performance Bonus

9/80 Work Schedule Option

FSA and HSA Options

Job summary

Mesa Associates, Inc is seeking an Employee Relations Specialist to foster an engaging and inclusive work environment. You will investigate complaints, interview staff, and advise leadership on resolutions aligned with HR laws and best practices.

Ideal candidates have a Bachelor's in HR and 4+ years in HR administration, including employee relations. This role supports leadership with performance concerns and impacts organizational culture through effective conflict management.

Qualifications

• Bachelor's degree in HR or related field.
• 4 years of professional HR administration experience, including 2 years in employee relations preferred.
• Strong communication and analytical skills.
• Knowledge of EEO, affirmative action, labor relations, and HR laws.

Responsibilities

• Acts as initial contact for intake and assessment of employee complaints.
• Conducts interviews and gathers information for employee relations matters.
• Maintains knowledge of laws and regulations related to HR.
• Assists with plans, policies, org charts, and employee handbooks.
• Supports management with performance concerns and conflict management.
• Conducts exit interviews and summarizes findings for senior management.
• Advises parties toward fair resolutions and aligns with best practices.

Skills

Employee relations

HR policy understanding

Communication skills

Conflict resolution

Microsoft Office

Education

Bachelor's degree in HR management or related field

Tools

MS Office

Job description

Human Resources / Operations

This position is not eligible for recruiting or sourcing by outside parties.

Disclaimer

Be cautious and only respond to emails from our “mesainc.com” domain. We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If you receive any communication asking for such information, it is not from Mesa. For any concerns, or to verify the authenticity of a message, please contact us through our official channels.

We’ve got the power to energize your career and spark YOUR Work/Life Balance through professional development and exceptional benefits. Don’t delay—plug in today for an inclusive, meaningful career in power, distribution, transmission, engineering, design, technology, or innovation at Mesa Associates, Inc.

Mesa is seeking an Employee Relations Specialist that will help create an engaging and inclusive work environment. If you enjoy solving problems, building trust, and partnering with leaders to explore employee relations matters, we'd like to hear from you!

Responsibilities

• Serves as the initial contact and liaison for intake and assessment of employee complaints.
• Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.
• Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.
• Assists with preparation of plans, policies, documents, and reports including EEO-1, affirmative action plans, organizational charts, labor agreements, and employee handbooks.
• Assists management with performance concerns, disciplinary action and conflict management issues.
• Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management.
• Advises all involved parties in a dispute with the goal of reaching a fair and amicable resolution that satisfies all parties needs.
• Applies knowledge of business, legal, and industry best practices to help involved parties reach an agreement.
• Works efficiently and promptly such that wage loss, interruption of business operations, ill feelings, and mistrust are minimized and mitigated.
• Investigates and interviews appropriate staff and conducts necessary research to verify pertinent facts.
• Actively listens to all sides of a disagreement; seeks understanding of undisputed facts, identifies areas of mutual agreement, and suggests possible areas for compromise.

Competencies

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with the proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Thorough understanding of laws, regulations, and guidelines related to HR.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Proficient with Microsoft Office Suite or related software.

Education And Experience

• Bachelor's degree, preferably in human resource management or related field or equivalent combination of education, training and experience.
• Four years of professional human resource administration, including two years in employee relations preferred OR its equivalent through training, education, and other experience.

Benefits

• Paid Time Off
• Holiday Pay – 10 Days Annually
• Group Medical/Dental Insurance
• Life Insurance (Company Paid)
• Disability Insurance (Company Paid)
• 401(K) Retirement Savings plan
• 401(K) Matching Contribution
• Section 125/Cafeteria Plan
• Long Term Care Insurance
• Tuition Reimbursement
• Fitness Center Reimbursement
• Annual Performance Bonus
• 9/80 Work Schedule Option
• FSA and HSA Options

Notice to External Search Firms

Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.