Employee Relations Specialist

CrossAmerica Partners LP; Allentown (Lehigh County); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Employee Relations Specialist to enhance workplace culture and address employee concerns. This role is pivotal in ensuring compliance with labor laws and developing HR policies that foster a supportive environment. The ideal candidate will leverage their communication and analytical skills to resolve issues and promote employee engagement. Join a dynamic team where your contributions will make a significant impact on employee relations and organizational success. If you're passionate about fostering a positive workplace, this opportunity is perfect for you!

Benefits

Health Insurance

401k w/match

Vacation, Sick & Holiday pay

Career growth

Qualifications

• 2 years of experience in employee relations or performance management.
• Ability to manage multiple cases and maintain detailed records.

Responsibilities

• Resolve employee issues and communicate policies effectively.
• Research and analyze data for legal claims and compliance.
• Promote employee engagement and support HR policies.

Skills

Communication

Investigation

Data Analysis

Employee Engagement Strategies

Organizational Skills

Conflict Resolution

Education

Bachelor's degree in Human Resource Management

Job description

CrossAmerica Partners is an operator of convenience stores and a retail distributor of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

The Employee Relations Specialist will play a critical role in ensuring that employee issues are addressed fairly and in alignment with company policies, legal guidelines, and best practices. The ideal candidate will be skilled in communication, investigation, data analysis, and employee engagement strategies. As the Employee Relations Specialist, you will be the first point of contact for employee relations issues, providing support to both employees and management. Your role will involve investigating and resolving employee concerns, ensuring compliance with labor laws, and assisting in the development of HR policies and procedures that promote a positive, inclusive work environment. This position requires travel.

Primary Duties and Responsibilities:

• Assist in resolving employee issues by communicating policy, responding to inquiries, providing services to management, investigating issues, gathering data, and preparing reports that enable management to make informed decisions based on company policy and legal guidelines.
• Act as the initial point of contact for receiving incoming employee relations calls. Evaluate the scope of issues and gather evidence to determine validity. Supported by other team members including the Director of Human Resources.
• Research, gather documentation, and analyze data to assist management and corporate counsel in investigating, answering, and settling legal claims.
• Administer various human resources plans and procedures for employees. Assists in developing and implementing human resources policies and procedures. Prepares related communications and correspondence.Recommends training as related to employee relations.
• Stay current with Federal, State and Local labor laws to ensure compliance.Advise management on labor laws and company policies.
• Help promote employee engagement through feedback systems and strong employee relations strategy.Build trust and promote a supportive, inclusive environment.
• Support Employee Relations team in various project work.

Education:

• Bachelor’s degree or equivalent experience in Human Resource management or equivalent.

Experience:

• 2 years of experience handling employee relations matters, performance management, or related field.

Skills:

• Ability to work in a team environment, fast paced, decentralized company with presence in many states.
• Strong organizational skills to manage multiple cases concurrently, track employee issues, ensure timely and accurate resolutions, and maintain detailed records.
• Advanced experience with harassment issues, conflict resolution, and dealing with diverse employee populations.

Benefits:

• Health Insurance
• 401k w/match
• Vacation, Sick & Holiday pay
• Career growth
• & More!