Employee Relations & Process Improvement Lead — Woodbury

Entertainment Advantage Inc; Woodbury (MN); On-site; USD 94,000 - 150,000; Full time

Job summary

Entertainment Advantage Inc. in Woodbury, MN seeks an Employee Relations Manager to build cross-department relationships and drive process improvements. The role is freelance with the flexibility to live in Woodbury and manage bidirectional workflows across teams.

Ideal candidates will have a track record of shipping under deadlines, strong process improvement instincts, and a curious mindset to elevate general practices. The package emphasizes mentorship and sustainable freelance workload.

Qualifications

• Proven track record of delivering under deadlines.
• Working understanding of process improvement.
• Curiosity and willingness to sharpen craft.
• History of improving general processes.

Responsibilities

• Build and sustain strong working relationships across departments.
• Support daily operations at our Woodbury site and keep workflows moving.
• Map the handoffs between MN teams so nothing falls through the cracks.
• Surface risks early, loudly, and with a proposed fix attached.
• Carry general knowledge that doesn't live in any wiki yet.
• Meet established deadlines while upholding Entertainment Advantage Inc quality standards.
• Keep a steady hand on Entertainment Advantage Inc accounts when volume spikes.
• Partner sideways with teams who rarely sit in the same room.

Skills

Delivery under deadline

Process improvement

Flexibility

Curiosity

Process optimization

Job description

Entertainment Advantage Inc. in Woodbury, MN seeks an Employee Relations Manager to build cross-department relationships and drive process improvements. The role is freelance with the flexibility to live in Woodbury and manage bidirectional workflows across teams.

Ideal candidates will have a track record of shipping under deadlines, strong process improvement instincts, and a curious mindset to elevate general practices. The package emphasizes mentorship and sustainable freelance workload.