Employee Relations Manager, Operations-Human Resources (Civil Service)

City of Dallas; Dallas (TX); On-site; USD 66,000 - 84,000; Full time

Job summary

The City of Dallas seeks an Employee Relations Manager to lead their Human Resources operations. This role involves providing subject matter expertise, overseeing leave administration, and fostering a positive work environment through effective leadership and compliance with regulations. The ideal candidate will have a strong HR background, excellent communication skills, and a commitment to diversity and inclusion.

Benefits

Competitive salary

Five-year vested pension plan

Health, vision, and dental insurance

Tuition reimbursement

Qualifying childcare assistance

Paid time off

Qualifications

• Minimum 4 years of HR experience, including employee relations.
• 1 year of supervisory experience required.
• Knowledge of employment laws and best practices.

Responsibilities

• Supervise and mentor the employee relations team.
• Ensure adherence to employee relations policies.
• Conduct investigations on harassment and discrimination complaints.

Skills

Communication

Negotiation

Interpersonal skills

Leadership

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Bachelor's degree in Communications

Bachelor's degree in Social Science

Job description

Employee Relations Manager, Operations-Human Resources (Civil Service)

Join to apply for the Employee Relations Manager, Operations-Human Resources (Civil Service) role at City of Dallas

Employee Relations Manager, Operations-Human Resources (Civil Service)

Join to apply for the Employee Relations Manager, Operations-Human Resources (Civil Service) role at City of Dallas

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Welcome to the City of Dallas!

The City of Dallas is one of the largest employers in the DFW Metroplex.

We offer growth opportunities and a chance to make a difference in our community.

What do we offer?

A competitive salary, five-year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more.

Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career.

Job Summary

The Employee Relations Manager supervises initiatives from conception to execution. They offer subject matter expertise to the Human Resources Partner team, delivering advice, guidance, and support across various functional areas within the Employee Relations team. Serving as a strategic partner, they identify areas for improvement and offer recommendations accordingly. Additionally, the Employee Relations Manager leads a support team responsible for overseeing Employee Relations functions.

Job Description

Essential Functions:

• Provide inspiring leadership and mentorship, fostering professional growth for all employee relations staff activities.
• Champion diversity and inclusion initiatives, driving a culture of belonging and respect.
• Conduct regular performance evaluations, offering constructive feedback to enhance team productivity and effectiveness.
• Ensure consistent adherence to established timelines for employee relations investigations.
• Guide the team through sensitive matters like discrimination and harassment, ensuring strict adherence to best practices and policies.
• Demonstrate exceptional expertise in handling employee relations matters with fairness, tact, and impartiality.
• Lead sensitive investigations with expert guidance and support, resolving grievances and conflicts to foster a positive work environment.
• Partner with cross-functional teams to develop and implement diversity-focused programs and initiatives.
• Contribute to a positive and inclusive organizational culture that values all employees.
  
  

Leave & Unemployment Administration & Compliance

• Oversee leave administration processes, ensuring compliance with regulations.
• Serve as a resource for managers and employees on leave-related matters.
• Enhance efficiency and accuracy by streamlining leave management procedures.
• Oversee the unemployment claims process, including documentation, responses, and hearings attendance.
  
  

Data-Driven Insights

• Generate comprehensive reports on employee relations metrics, trends, and outcomes.
• Present findings to senior management, providing actionable insights to drive organizational decision-making.
  
  

Training & Knowledge Management

• Coordinate the development and delivery of employee relations training resources.
• Facilitate training sessions for employees and managers, ensuring understanding and application of concepts.
• Ensure the Employee Relations website is current, engaging, and accessible.
  
  

Case Management & System Administration

• Administer case management system and permission set-ups to ensure accurate access and permissions and data integrity.
• Provide oversight and guidance and manage the grievances and appeals process, ensuring procedural fairness, accurate documentation, and adherence to City of Dallas Personnel Rules.
  
  

Education

MINIMUM QUALIFICATIONS

• Bachelor's degree (or higher) in Human Resources, Business Administration, Communications, or Social Science related field.
  
  

Experience

• Four (4) years of human resources related experience including at least one (1) year of employee relations and investigation experience.
  
  

AND

• One (1) year lead work/supervisory responsibilities.
  
  

Equivalencies

• High school diploma/GED plus eight (8) years of the required experience including one (1) year of employee relations and investigation experience and one (1) year of lead work/supervisory responsibilities will qualify.
• Associate degree in any field plus six (6) years of the required experience including one (1) year of employee relations and investigation experience and one (1) year of lead work/supervisory responsibilities will qualify.
• Bachelor's degree or higher in a non-related field plus six (6) years of the required experience including one (1) year of employee relations and investigation experience and one (1) year of lead work/supervisory responsibilities will qualify.
  
  

Other Requirements

• Knowledge of employment laws, and best practices.
• Strong communication, negotiation, and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
  
  

Salary Range

$66,743.57 - $83,429.46

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer and values diversity at all levels of its workforce.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Government Administration

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