Employee Relations Manager

Ladders; United States; Remote; USD 110,000 - 151,000; Full time

Benefits offered by this job

World class health benefits

HSA / FSA

401(k) with company match

Paid vacation and sick time

12 paid holidays

Parental leave with paid weeks

Tuition reimbursement

Life and disability insurance

Well-being and Employee Assistance

Job summary

Ladders is seeking an Employee Relations Manager to advise HR partners and leaders globally, shaping investigation practices and policy application to ensure a fair, compliant employee experience.

You'll lead investigations, coach managers on performance, and analyze ER data to drive better organizational outcomes while partnering with cross-functional teams on compliant service delivery.

Qualifications

• Minimum 5 years in HR with an emphasis on employee relations.
• At least 3 years of independent investigations experience.
• Strong knowledge of Title VII, ADA, FMLA and FLSA.
• JD or legal background is a plus.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Provide expert employee relations guidance to HR staff and leaders globally.
• Coach leaders on performance management strategies and documentation.
• Lead internal investigations into employee complaints and policy violations.
• Draft and implement employee relations policies aligned with legal requirements.
• Analyze employee relations data to identify trends and support decision-making.
• Collaborate with cross-functional teams to ensure compliant service delivery.
• Contribute to broader HR projects ensuring alignment with best practices.

Skills

Employee relations

Independent investigations

Employment law knowledge

Discretion/confidentiality

Coaching leaders

Education

JD or legal background

Job description

For our client, we are seeking a Employee Relations Manager to join the team of a leader in the Education, Government & Non-Profit space.
This role will serve as a trusted advisor to HR partners and leaders across a global organization, bringing consistency, sound judgment, and practical employee relations expertise to complex people matters. The position will also play a key role in shaping investigation practices, manager coaching, and policy application to support a fair, compliant, and effective employee experience. In addition, this leader will use employee relations data and cross-functional partnership to strengthen decision-making and improve organizational outcomes.
Location: Remote
Compensation: $109,500 – $150,525 annually

Responsibilities

• Provide expert employee relations guidance to HR staff and leaders globally
• Coach leaders on performance management strategies and documentation
• Lead internal investigations into employee complaints and policy violations
• Draft and implement employee relations policies aligned with legal requirements
• Analyze employee relations data to identify trends and support decision-making
• Collaborate with cross-functional teams to ensure compliant service delivery
• Contribute to broader HR projects ensuring alignment with best practices

Qualifications

• 5+ years of Human Resources experience focused on employee relations
• 3+ years of independent experience conducting internal investigations
• Strong knowledge of employment laws, including Title VII, ADA, FMLA, and FLSA
• JD or legal background in employment law is a plus
• Ability to handle confidential information with discretion

Benefits

• World class health benefits, including medical, prescription, dental, vision, and telehealth coverage
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid vacation and sick time off
• 12 paid holidays
• Parental leave, including 20 total weeks with 14 weeks paid, plus a milk stork program
• Tuition reimbursement
• Life and disability insurance
• Well-being and Employee Assistance Programs

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.