Employee Relations Manager

Peachtree Hospitality Management; Atlanta (GA); Hybrid; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Employee Relations Manager, where you will play a crucial role in fostering a positive workplace culture and enhancing employee-employer relationships. In this dynamic position, you will provide essential support in managing employee concerns, conducting investigations, and ensuring compliance with HR policies. With a focus on employee engagement and culture, you will contribute to meaningful projects that improve workplace dynamics. This innovative firm offers a comprehensive benefits package and the opportunity to work in a hybrid capacity, making it an ideal place for professionals passionate about HR in the hospitality sector.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Employee Fund

Qualifications

• 3-5 years of HR experience, ideally in hospitality or service industry.
• Bilingual in Spanish is strongly preferred.

Responsibilities

• Assist in documentation of employee concerns and complaints.
• Support investigations by gathering documentation and scheduling interviews.
• Track and report on employee relations metrics and trends.

Skills

Employee Relations

HR Policies

Investigation Management

Bilingual (Spanish)

Education

Bachelor’s degree in Business

Bachelor’s degree in Psychology

Bachelor’s degree in Hospitality Management

SHRM-CP or equivalent HR certification

Job description

Peachtree Group is a privately held, fully integrated real estate investment management, lending and servicing platform. The company owns, operates, manages and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States.Through its affiliate, Peachtree Group Hospitality Management, Peachtree manages the performance of 100+ hotels across 27 brands with 14,000+ rooms in 26 states.

We are currently seeking an Employee Relations Manager. The Employee Relations Manager serves as a vital support partner in promoting a positive workplace culture and strong employee-employer relationships. This role is responsible for providing both administrative and operational assistance within the employee relations function, including coordinating investigations, managing documentation, monitoring trends, and supporting compliance efforts and employee engagement initiatives.

Role and Responsibilities

• Assist in the intake and documentation of employee concerns and complaints.
• Manage the Employee Helpline by fielding and routing calls to appropriate People & Culture team members.
• Support investigations by gathering documentation, scheduling interviews, and maintaining case files.
• Track and report on employee relations metrics, including case types, resolution timelines, and trends.
• Help ensure consistent application of HR policies and procedures across departments.
• Provide support during performance management and disciplinary processes.
• Assist in drafting and distributing communications related to workplace policies and employee relations programs.
• Maintain employee relations records and ensure accurate documentation and confidentiality.
• Contribute to projects focused on employee engagement, culture, and policy improvements.
• Stay current with relevant employment laws and HR trends.

Qualifications

• Bachelor’s degree in Business, Psychology, or Hospitality Management required
• SHRM-CP or an equivalent HR certification is highly preferred
• 3–5 years of Human Resources experience, ideally within the hospitality or service industry
• Bilingual in Spanish is strongly preferred
• Must be willing to travel to hotel locations for investigations approximately 30% of the time
• Must be able to work in a hybrid capacity from our corporate office in Atlanta, or reside on the East Coast with proximity to a major airport

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.