Employee Relations Leader - Unionized Environment

Compass Group USA; Chicago (IL); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Levy, a market-leading hospitality company within Compass Group USA, is looking for an experienced Employee Relations professional in the Chicago area. You will partner with Legal, Labor Relations, Security, and Risk Management on complex matters and oversee the grievance process from investigation to arbitration.

You will coach managers on performance, interpret CBAs, and ensure consistent application of policies while supporting a positive workplace culture through training and communications.

Qualifications

• Bachelor’s degree in human resources, business administration, or related field.
• 3+ years of Employee Relations or Labor Relations experience in a unionized environment, with experience conducting workplace investigations.
• Knowledge of federal and state employment laws including FMLA, FLSA, NLRA, ADA, and EEO regulations.
• Excellent written and verbal communication skills.
• Demonstrated proficiency in Microsoft Excel, including managing employee rosters, seniority lists, workforce data, and creating reports and analyses.

Responsibilities

• Conduct employee relations and workplace investigations, partnering with Legal, Labor Relations, Security, and Risk Management on complex matters.
• Manage the grievance process, including investigation, documentation, response preparation, settlement recommendations, and representation in grievance meetings, labor-management meetings, and arbitration proceedings.
• Monitor employee relations and grievance trends, identify recurring issues, and recommend proactive solutions to improve workplace relations.
• Coach managers on performance management, trainings and corrective actions.
• Interpret and administer collective bargaining agreements (CBAs), providing guidance to leaders on contract language, labor relations practices, and employee matters.
• Provide Managers guidance on employment policies, procedures, employee relations matters, and the consistent application of company policies.
• Develop and facilitate manager training on employment law, employee relations best practices, and workplace policies.
• Manage and maintain CBA seniority lists, department rosters, and other labor-related records and documentation in accordance with applicable CBA requirements.
• Partner with Operations Managers to proactively address workforce concerns and support positive labor-management relations, and designated guidelines.
• Participate in campus-wide employee engagement initiatives and programs that promote employee connection, recognition, inclusion, and morale while supporting a positive and collaborative workplace culture.
• Support organizational change management initiatives and employee communications.
• Conduct new hire and rehire orientation and educate employees on company policies, procedures, workplace expectations, and available resources.
• Manage unemployment claims and respond to agency requests, ensuring accurate and timely submission of supporting documentation.
• Other duties as assigned.

Skills

Employee relations

Union experience

Communication skills

Excel

Education

Bachelor’s degree in HR or related field

Tools

Microsoft Excel

Job description

Levy, a market-leading hospitality company within Compass Group USA, is looking for an experienced Employee Relations professional in the Chicago area. You will partner with Legal, Labor Relations, Security, and Risk Management on complex matters and oversee the grievance process from investigation to arbitration.

You will coach managers on performance, interpret CBAs, and ensure consistent application of policies while supporting a positive workplace culture through training and communications.