Employee Relations & Investigations Manager

Comcast Corporation; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

Comcast Corporation in Philadelphia, PA seeks a practiced professional to lead employee relations compliance, background-check governance, and workplace investigations. You will advise business leaders and HR partners on complex matters while upholding company policies and ethical standards.

The role focuses on coordinating investigations, training, data analysis, and ensuring adherence to legal and policy requirements across a geographically diverse workforce.

Qualifications

• Experience supporting a large employer with a geographically and functionally diverse workforce.
• Exceptional verbal and written communication, presentation, and interpersonal skills.
• Strong organizational, follow-through, and leadership skills.
• Ability to work effectively in a matrixed and fast-paced environment.
• Self-motivated and able to work independently with minimal supervision.
• Collaborative and team-oriented.
• Demonstrated ability to exercise independent judgment and discretion.

Responsibilities

• Serves as the primary compliance partner for Comcast's background check program, reviewing and advising on escalated cases involving criminal background checks, employment and education verifications, military service reviews, and motor vehicle record checks.
• Evaluates and processes background check waiver requests, ensuring compliance with company policy and legal standards.
• Oversees and conducts internal investigations of employee relations concerns, including complaints of discrimination, harassment, retaliation and other work-related concerns.
• Provides investigators with guidance on investigation strategy, findings, and recommended outcomes.
• Prepares and delivers periodic investigation reporting and data analysis to relevant stakeholders.
• Develops and delivers employee training programs, including training on workplace investigations and company policies.
• Collaborates with Comcast's Legal Compliance and Security groups to coordinate investigative functions.
• Facilitates employment claims through Comcast's alternative dispute resolution program.
• Reviews employee communications, including those related to compensation, performance management, Employee Resource Groups, and inclusion and belonging, with an employee relations and HR compliance lens.
• Other duties and responsibilities as assigned.

Skills

Employee relations

Internal investigations

Dispute resolution

Compliance

Company policies

Education

Bachelor's degree

Job description

Comcast Corporation in Philadelphia, PA seeks a practiced professional to lead employee relations compliance, background-check governance, and workplace investigations. You will advise business leaders and HR partners on complex matters while upholding company policies and ethical standards.

The role focuses on coordinating investigations, training, data analysis, and ensuring adherence to legal and policy requirements across a geographically diverse workforce.