Employee Relations Coordinators - Day Shift

Kids for the Future; Worcester (MA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Overtime potential

Job summary

IntelliSource is seeking an experienced Employee Relations Coordinator to support employees, leaders, and HR processes within a fast-paced fulfillment and distribution center on a fixed-term contract engagement. This role emphasizes a people-first approach with compliance and operational execution in a dynamic environment.

You will collaborate with site leadership, supervisors, and associates to foster a positive workplace culture while handling onboarding, payroll support, and benefits queries.

Qualifications

• 2+ years of HR, employee relations, or HR coordination experience.
• Handles sensitive information with discretion.
• Strong communication and problem-solving skills.
• Ability to multitask and meet deadlines.
• Proficiency in Microsoft Office and HR systems.

Responsibilities

• Manage employee relations, onboarding, and HR admin tasks.
• Assist with recruiting coordination and new hire paperwork.
• Audit timecards and support payroll & benefits inquiries.
• Maintain accurate employee data in HRIS and ensure compliance.

Skills

Communication

Relationship-building

Organizational skills

Multitasking

Education

Bachelor's degree in Human Resources or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

HRIS systems

Job description

• Location -,Worcester, MA, 01602,United States
• Base Pay $27.00 / Hour
• Job Category Operations, #ISAccelerator26, Sep26

ABOUT INTELLISOURCE

IntelliSource is a national outsourcing partner specializing in Business Process Outsourcing (BPO), Recruitment Process Outsourcing (RPO), and Total Talent Management. With deep roots in high-volume fulfillment, distribution, and manufacturing operations, IntelliSource delivers end-to-end solutions that drive measurable results - on time and on target. We bring the sophistication of a national firm with the responsiveness of a regional partner.

About the Role

IntelliSource is seeking an experienced Employee Relations Coordinator to support employees, leaders, and HR processes within a fast-paced fulfillment and distribution center on a fixed-term contract engagement. This is a people-focused, high-impact role designed for an HR professional who thrives in fast-paced, high-accountability environments and is looking for a structured contract opportunity with a clear end date, and competitive compensation.

The Employee Relations Coordinator serves as a key point of contact for employee relations, engagement, onboarding, HR administration, payroll support, benefits questions, and employee lifecycle processes. This role partners closely with site leadership, supervisors, and associates to promote a positive, respectful, and productive workplace culture while balancing employee support with business needs, compliance, policy consistency, and operational execution.

Contract Duration: Immediate start through an estimated date on or around December 31, 2026 with final dates based on business demands.

PRIMARY RESPONSIBILITIES

Employee Relations & Engagement

• Build strong, trusted relationships with employees, supervisors, and site leadership; serve as a go-to resource for employee questions, concerns, coaching, and support
• Promote a positive, respectful, productive, and union-free workplace culture
• Support employee engagement, recognition, and appreciation activities, including birthday and anniversary boards and other site communication efforts
• Partner with leadership to identify and address engagement trends before they impact retention or morale

HR Administration & Employee Lifecycle Support

• Assist with recruiting activities including job postings, resume screening, interview scheduling, employment screening coordination, and new hire paperwork
• Conduct new hire orientation and support a consistent, welcoming onboarding experience
• Enter and maintain accurate employee information in HRIS systems
• Support onboarding, status changes, schedule changes, department transfers, pay rate changes, benefit deductions, bill rate changes, termination paperwork, and other employee lifecycle documentation

Payroll, Benefits, Compliance & Performance Support\

• Audit timecards and maintain accurate records to support timely and accurate payroll
• Respond to benefit inquiries, explain benefit eligibility and plan provisions, process enrollments and qualifying life event changes, and administer leave of absence requests
• Support performance management, coaching, documentation, investigations, and completion of 30/60/90-day and annual reviews
• Maintain confidentiality, data integrity, and compliance with company policies and applicable federal, state, and local requirements

QUALIFICATIONS

Required

• 2+ years of relevant experience in human resources, employee relations, HR coordination, operations support, recruiting coordination, payroll support, or administrative support within a fast-paced business environment
• Experience handling sensitive and confidential information with professionalism and discretion
• Strong communication, relationship-building, organizational, follow-up, and problem-solving skills
• Ability to prioritize, multitask, meet deadlines, and shift between responsibilities frequently
• High attention to detail and accuracy, with strong administrative and data management skills
• Proficiency in Microsoft Word, Excel, PowerPoint, and general HR or business systems

Preferred

• Experience in a warehouse, fulfillment center, distribution center, manufacturing, logistics, retail supply chain, or other high-volume operations environment
• Experience with HRIS systems, payroll/timekeeping processes, employee engagement, benefits administration, onboarding, leave administration, performance documentation, and employee relations investigations
• Bachelor's degree in Human Resources, Business, or a related field (preferred but not required)

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

• Ability to work in a warehouse or fulfillment center environment.
• Ability to stand, walk, bend, lift, and move throughout the operation for extended periods.
• Ability to support various shifts, overtime, weekends, or peak season schedules as business needs require.
• Must be comfortable working in a fast-paced, high-volume, metric-driven environment.
• Because this is a safety-sensitive position, job offers extended to candidates will be contingent on your ability to successfully clear post-offer criminal background screening and drug testing. Qualified Candidates must be authorized to work in the United States. Documentary evidence of your identity and eligibility for employment in the United States must be provided within three (3) business days of your start date.

COMPENSATION & BENEFITS

• Competitive hourly salary rate commensurate with market benchmarks
• Hourly rate of $27/hr (based on experience and geographic area) + overtime potential
• Full benefits package including medical, dental, and vision coverage
• Contract end date on or around December 31, 2026 with final dates based on business demands; potential for engagement extension based on mutual interest

WE ARE INTELLISOURCE

At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office – we take great pride in our company culture and the diversity within our organization that has developed over the years.

EOE STATEMENT

IntelliSource, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.

Our company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: https://intellisource.com/carpn/. By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.