Employee Relations Consultant

McKesson; Norristown (Montgomery County); On-site; USD 78,000 - 132,000; Full time

Job summary

Join a leading healthcare company as an Employee Relations Consultant. In this role, you'll manage employee relations issues, conduct investigations, and partner with HR to ensure compliance and effective resolution of matters. Your expertise will help shape the future of health for patients and communities. We value your growth and ideas in a supportive environment.

Benefits

Competitive total rewards package

Bonuses

Benefits

Qualifications

• At least 2 years in Human Resources and 4+ years in Employee Relations.
• Healthcare industry experience preferred.

Responsibilities

• Oversee ER issues reported through the hotline and assign investigations.
• Conduct separation review processes for involuntary terminations.
• Partner with HR for unemployment claims management.

Skills

Consulting

Communication

Problem-Solving

Conflict Resolution

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

This position provides Employee Relations (ER) consultant services for the McKesson Specialty Provider Organization, including The US Oncology Network and Intrafusion, under the direction of the Manager, Employee Relations. The role involves consulting with HR practitioners and managers on employee issues, proactively responding, and handling employee relations matters to avoid escalation, mitigate risk, and ensure timely resolution. Responsibilities include managing ER hotline calls, reviewing involuntary terminations with HR prior to execution, and engaging with legal as appropriate. The role also involves investigating ER matters, ensuring compliance with policies and legal trends, and maintaining ER metrics.

Key Responsibilities

1. Oversee ER issues reported through the hotline, assign investigations, ensure documentation, and escalate complex cases.
2. Conduct separation review processes for involuntary terminations, including documentation review and legal consultation.
3. Partner with HR for unemployment claims management.
4. Collaborate on projects with Compliance, Learning and Development, and Shared Services.
5. Work with HR and practice leadership to address performance issues and advise on performance management.
6. Guide on ADA, Religion, and PWFA accommodations, working with local HR teams.
7. Stay current on ER legal matters and maintain ER metrics.

Minimum Job Qualifications

• Bachelor's degree in Human Resources, Business, or related field.
• At least 2 years in Human Resources and 4+ years in Employee Relations.
• Healthcare industry experience preferred.

Certifications/Licensure

• HR Certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Knowledge and Skills

• Knowledge of employment law and ER best practices.
• Experience in investigations, documentation, and involuntary termination reviews.
• Ability to manage hotline calls and work within a matrix organization.
• Healthcare industry experience is a plus.

Critical Skills

• Strong consulting, influencing, and communication skills.
• Credibility with HR and leadership.
• Decisiveness, conflict resolution, problem-solving, and prioritization skills.
• Customer service orientation and team player attitude.

Additional Skills

• Credible Activist, Strategy Architect, Information Seeker, Process Improvement, Openness, and Candor.
• Strong composure.

Working Conditions

• Travel up to 10%.
• Office, clinical, and travel environments.
• Standard physical requirements.

We offer a competitive total rewards package, including base pay ($78,800 - $131,300), bonuses, and benefits. McKesson is an Equal Opportunity Employer committed to diversity and inclusion. For more information, visit our EEO policy page.

Join us at McKesson!