Employee Relations Advisor & Investigations Lead

BrightSpring Health Services; Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending (up

Tuition discounts & reimbursement

401(k)

Company Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Employee wellness programs

Job summary

PharMerica is seeking an experienced Employee Relations Advisor to serve as a trusted advisor to leaders and HR partners, handling employee relations issues, investigations, policy interpretation, performance management, and LOA matters.

You will manage a caseload from routine to moderately complex matters, identify trends, guide leaders, and ensure fair, compliant outcomes while collaborating with Legal/Compliance and COE partners as needed.

Qualifications

• Bachelor's Degree in HR/Business or related field or equivalent experience.
• 3–5 years of Employee Relations or HR experience, preferably in operations, pharmacy, healthcare, or manufacturing.
• Knowledge of current state and federal employment laws (FMLA, ADA, Title VII).
• Experience with labor unions and advising on labor relations is a plus.

Responsibilities

• Manages a caseload of routine to moderately complex employee relations matters.
• Conducts thorough, impartial investigations and documents findings.
• Advises leaders on performance management, policy application, and corrective actions.
• Ensures timely resolution of cases in line with KPIs and standards.
• Analyzes ER trends, identifies risk patterns, and recommends proactive solutions.
• Partners with Legal/Compliance on high‑risk matters and ensures policy adherence.

Skills

Communication

Conflict resolution

Analytical thinking

Decision making under ambiguity

Education

Bachelor's Degree in HR/Business or related field

Job description

PharMerica is seeking an experienced Employee Relations Advisor to serve as a trusted advisor to leaders and HR partners, handling employee relations issues, investigations, policy interpretation, performance management, and LOA matters.

You will manage a caseload from routine to moderately complex matters, identify trends, guide leaders, and ensure fair, compliant outcomes while collaborating with Legal/Compliance and COE partners as needed.