Employee Relations Strategist

BrightSpring Health Services; Louisville (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings Account

Flexible Spending Accounts

Tuition discounts & reimbursement

401(k)

Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Wellness programs

Job summary

PharMerica, an affiliate of BrightSpring Health Services, seeks an Employee Relations Advisor to serve as a trusted HR advisor on employee relations issues, investigations, policy interpretation, and LOA matters.

The role covers moderate complexity cases, partnering with leaders to ensure fair, compliant outcomes and to reduce risk while strengthening organizational culture.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field or equivalent experience.
• 3–5 years of Employee Relations experience or progressive HR experience.
• Knowledge of state and federal employment laws (FMLA, ADA, Title VII).
• Strong communication, conflict resolution, and analytical skills.

Responsibilities

• Manages routine to moderately complex employee relations cases.
• Conducts thorough impartial investigations and documents findings.
• Advises leaders on performance management, policy application, and LOA matters.
• Leads on risk mitigation through trend analysis and proactive guidance.
• Ensures documentation and compliance with policies and laws.

Skills

Bachelor's degree

Employee relations

Communication skills

Conflict resolution

Analytical thinking

Decision making

Travel flexibility

Education

Bachelor’s Degree in HR/Business or related field

Job description

Our Company

PharMerica

Overview

The Employee Relations Advisor serves as a trusted advisor to leaders and HR Business Partners as the subject-matter expert in employee relations issues, workplace concerns, investigations, policy interpretation, performance management, employee conduct issues, and leave of absence (LOA) related matters.

This role is responsible for managing routine to moderately complex employee relations cases and partnership with leaders to navigate employee issues that intersect with leave, performance, and workplace concerns, ensuring fair, consistent, and legally compliant outcomes. The Advisor proactively identifies trends and provides guidance that strengthens organizational culture and reduces risk.

Schedule:

Mon-Fri- 8a-5p

Benefits and perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs

*Benefits may vary by employment status

Responsibilities

• Manages a caseload of routine to moderately complex employee relations matters, including but not limited to performance issues, attendance, conduct, policy violations, and workplace concerns
• Conducts thorough, impartial investigations, document findings, and prepare recommendations in alignment with company standards; Maintain accurate and confidential case records
• Ensures timely resolution of cases in alignment with KPIs, service level expectations, and organizational standards
• Advises leaders on performance management, corrective actions, termination decisions, policy application, and employee relations best practices with a balance of business needs, employee experience, and risk mitigation
• Coachs leaders on difficult employee conversations; Analyze ER trends, identify risk patterns, and recommend proactive solutions to mitigate risk and improve employee experience
• Ensures accurate documentation, consistency, and compliance with established processes, employment policies, and laws
• Advises leaders on LOA related employee matters ensuring consistent, compliant, decision making aligned with company policy and federal, state, and local laws
• Partners with Legal/Compliance and COE Partners on high-risk matters; Escalate complex issues appropriately

Qualifications

• Bachelor’s Degree in Human Resources, Business, or related field; or equivalent education & experience
• Minimum 3-5 years of Employee Relations experience or progressive HR experience, preferably within operations, pharmacy, healthcare, or manufacturing industries
• Direct experience managing, advising, and resolving employee relations matters including conducting workplace investigations
• Knowledge of current state and federal employment/labor laws and regulations (e.g., FMLA, ADA, Title VII)
• Strong communication, conflict resolution, and problem-solving skills; Proven analytical skills, critical thinking, sound judgment and decision making under ambiguity
• Ability to influence leaders without authority
• Excellent documentation and case management skills
• Experience with labor unions and advising on labor relations matters highly preferred
• Ability to travel as needed

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.