Employee Relations Advisor: Investigations & Policy

BrightSpring Health Services Corporation; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k)

Company Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Employee wellness and discount

Job summary

PharMerica, part of BrightSpring Health Services, seeks an Employee Relations Advisor in the Orlando area to serve as a trusted ER expert for leaders and HR Partners. You will manage cases, conduct thorough investigations, and guide performance management while aligning with company standards and laws.

The role emphasizes collaboration with Legal/Compliance and COE, with a focus on reducing risk and promoting a fair workplace. Travel as needed and a Monday–Friday schedule are typical.

Qualifications

• Bachelor's degree in Human Resources, Business, or a related field or equivalent experience.
• Minimum 3-5 years of Employee Relations experience or HR experience, preferably in operations, healthcare, or manufacturing.
• Experience managing investigations and advising on employee relations matters.
• Knowledge of state and federal employment laws (FMLA, ADA, Title VII).
• Strong communication, conflict resolution, and problem-solving skills; analytical and prudent judgment.

Responsibilities

• Manages a caseload of routine to moderately complex employee relations matters.
• Conducts impartial investigations, documents findings, and recommends actions.
• Ensures timely resolution of cases in line with KPIs and standards.
• Advises leaders on performance management, corrective actions, and policy applications.
• Coaches leaders on difficult conversations and analyzes ER trends to mitigate risk.
• Ensures documentation complies with policies and laws.
• Advises on LOA matters with compliance to federal, state, and local laws.
• Partners with Legal/Compliance on high-risk matters and escalates as needed.

Skills

Communication

Problem solving

Analytical thinking

Decision making under ambiguity

Influence leaders

Education

Bachelor's degree in HR or related field

Job description

PharMerica, part of BrightSpring Health Services, seeks an Employee Relations Advisor in the Orlando area to serve as a trusted ER expert for leaders and HR Partners. You will manage cases, conduct thorough investigations, and guide performance management while aligning with company standards and laws.

The role emphasizes collaboration with Legal/Compliance and COE, with a focus on reducing risk and promoting a fair workplace. Travel as needed and a Monday–Friday schedule are typical.