Employee-Owner Grocery Manager — Lead Customer Service

Homeland Stores; Mangum (OK); Vor Ort; USD 42.000 - 58.000; Vollzeit

Zusammenfassung

Homeland is hiring a Grocery Manager to lead the grocery department with a focus on customer service and efficiency. You will greet customers, resolve questions, and supervise staff to maintain high service standards while controlling inventory and displays.

You will develop weekly labor schedules, train new hires, and coordinate end-aisle promotions. The role requires prior supervisory experience in grocery or retail and a strong teamwork mindset.

Qualifikationen

• High school diploma or GED required.
• Prior supervisory experience in a grocery or retail setting.
• Experience in hiring, firing, discipline, promotion, and evaluation.
• Strong customer service and communication skills.

Aufgaben

• Greet customers and handle questions/requests/complaints with courtesy.
• Orient/train new grocery staff and retrain as needed.
• Develop weekly labor schedules for the grocery department.
• Manage inventory, displays, and end-aisle promotions to minimize out-of-stocks.
• Supervise backroom stocking, merchandising, and signage.
• Ensure safe operation of cleaning equipment and maintain store areas.

Kenntnisse

Interpersonal communication

Teamwork

Customer service

Supervisory experience

Grocery industry knowledge

Ausbildung

High School Diploma or GED

Jobbeschreibung

Homeland is hiring a Grocery Manager to lead the grocery department with a focus on customer service and efficiency. You will greet customers, resolve questions, and supervise staff to maintain high service standards while controlling inventory and displays.

You will develop weekly labor schedules, train new hires, and coordinate end-aisle promotions. The role requires prior supervisory experience in grocery or retail and a strong teamwork mindset.