Employee-Owner Front-End Manager

HAC, Inc.; Blackwell (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

Homeland is seeking an experienced Assistant Front-End Manager in Blackwell, OK for a part-time role at our United Store 378U. You will greet customers, supervise front-end staff, and help manage hiring, training, and weekly labor scheduling while upholding store policies and safety procedures.

Responsibilities include supervising cashiers, assisting with checkout operations, ensuring accurate cash handling, and maintaining high customer service standards in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• Prior supervisory experience preferred.
• Cashier experience helpful and relevant.
• Strong interpersonal and communication skills.

Responsibilities

• To greet/supervise the greeting of customers, respond to customer questions/requests/complaints and explaining of store policies in a courteous manner
• To initiate and/or make recommendations regarding the hiring, discipline, promotion, and evaluation of all front-end personnel.
• To orient/train all new front-end associates and retrain when necessary.
• To develop with approval of the store manager a weekly labor schedule for all front-end employees.
• To assure the safety of self, customers, and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately
• To bag customer purchases quickly and correctly
• To understand the operation, safety requirements and restraints of an electronic cash register, scanner, scale, and intercom system.
• To monitor front-end service and call for additional front-end help and/or open express lanes when necessary.
• To get change for cashiers and to approve checks, as well as refunds and voids.
• To supervise/perform checkout and proper bagging of customer purchases, including movement of bagged purchases from store to customer car.
• To supervise/perform the return of "go backs" to their location in the case/shelf, refill of bag-stand areas, collection of carts from parking lot
• To ensure that store opening and closing accounting procedures are followed
• To ensure that front-end personnel are aware of new produce items, policies, procedures, rules, etc.
• To prevent loss of money and merchandise by ensuring that cashiers remove items from the bottom of the cart, handle products carefully and complete price-checks on not-on-file items.
• To correctly identify produce, accurately count money, and use store procedures for the acceptance of coupons, EBT, credit/debit cards, charge sales and checks.
• Make judgments concerning employee scheduling, order of product/supplies, hiring/supervision of employees, merchandising plans, operational policies and procedures and the sales/promotion of merchandise.
• Good interpersonal communications; models teamwork and STAR Customer Service
• SUPERVISION RECEIVED: Assistant Front-End Managers report to Front End Manager and Store Manager : Qualifications

Skills

Customer Service

Supervisory Experience

Cashier Experience

Communication

Education

High School Diploma or Equivalent

Job description

Homeland is seeking an experienced Assistant Front-End Manager in Blackwell, OK for a part-time role at our United Store 378U. You will greet customers, supervise front-end staff, and help manage hiring, training, and weekly labor scheduling while upholding store policies and safety procedures.

Responsibilities include supervising cashiers, assisting with checkout operations, ensuring accurate cash handling, and maintaining high customer service standards in a fast-paced retail environment.