Employee-Owned Service Advisor — Customer Care & Auto

Sullivan Tire & Auto Service; Hyannis (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Holidays

Vacation Time

Discounted Services

ESOP Retirement

Flexible Spending

401(k) Company Match

Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service in Hyannis, MA is hiring a Service Advisor focused on delivering excellent customer service.

You will greet customers, assess needs, schedule appointments, provide product information, and help with tire and auto service requests. A high school diploma or equivalent is required, plus customer service experience in a retail setting and strong telephone skills. We offer a supportive environment with health coverage and 401(k) matching.

Qualifications

• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide product information, schedule appointments, and handle tire and auto service needs.
• Dependable transportation.
• A proven sales track record in an automotive environment is a plus.

Skills

Customer service experience

Strong telephone skills

Understanding tire and auto service

Education

High school diploma or equivalent

Job description

Sullivan Tire & Auto Service in Hyannis, MA is hiring a Service Advisor focused on delivering excellent customer service.

You will greet customers, assess needs, schedule appointments, provide product information, and help with tire and auto service requests. A high school diploma or equivalent is required, plus customer service experience in a retail setting and strong telephone skills. We offer a supportive environment with health coverage and 401(k) matching.