Employee-Owned Inside Sales Specialist | Drive Solutions

Border States Industries, Inc.; Tucson (AZ); On-site; USD 46,000 - 65,000; Full time

Benefits offered by this job

Health, Dental and Vision Benefits

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan

Paid Holidays

Paid Volunteer Time

Job summary

Border States Industries, Inc. in Tucson, AZ is seeking an Inside Sales Representative to support the Customer Service team in promoting sales, processing orders, and delivering service to customers.

You will leverage product knowledge and supplier relationships to resolve inquiries and expedite deliveries. Ideal candidates have 3+ years in customer service or sales within electrical distribution, strong communication skills, and proficiency in SAP and Microsoft Office.

Qualifications

• Associate's degree preferred or equivalent in work experience.
• 3+ years of prior customer service, city desk, or sales experience.
• 3+ years of prior electrical distribution experience preferred.
• Technical ability to understand electrical systems.
• Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, and email.
• Working knowledge of SAP software preferred.

Responsibilities

• Receives and enters orders in an accurate and timely manner.
• Optimizes margin and service through efficient use of cross-docking, transfers, drop-ship, etc.
• Provides price quotes to customers for existing bill of materials and creates bill of materials from take-offs.
• Responsible for managing projects.
• Provides consistent and timely follow-up on customer inquiries and order status.
• Coordinates and expedites deliveries when necessary.
• Effectively processes returns to maximize value.
• Utilizes product and application knowledge to develop solutions for customers.
• Delivers value through sourcing of materials and builds supplier relationships.
• Assists with billing issues and supports sales management as needed.

Skills

Customer service

Communication

Organizational skills

Electrical systems knowledge

SAP

Microsoft Office

PC literacy

Education

Associate's degree or equivalent

Tools

SAP

Microsoft Office

Job description

Border States Industries, Inc. in Tucson, AZ is seeking an Inside Sales Representative to support the Customer Service team in promoting sales, processing orders, and delivering service to customers.

You will leverage product knowledge and supplier relationships to resolve inquiries and expedite deliveries. Ideal candidates have 3+ years in customer service or sales within electrical distribution, strong communication skills, and proficiency in SAP and Microsoft Office.