Employee‑Owned Field Service Technician II

Shorr Packaging Corp.; Cincinnati (OH); On-site; USD 45,460 - 49,593; Full time

Benefits offered by this job

Company Truck

iPad and Laptop provided

Monthly mobile phone stipend

Job summary

Shorr Packaging Corp. is seeking a Field Service Technician II to install, set up, repair, and maintain packaging equipment at customer facilities and Shorr demo rooms. Responsibilities include setup, testing, disassembly, repairs, and routine maintenance.

The role involves training other technicians, assisting sales, promoting services, and occasional travel to remote or out-of-town locations. Requires a high school diploma and 5+ years of related experience.

Qualifications

• High School Diploma required.
• Minimum five years of experience in equipment maintenance, HVAC, military electrical or mechanical, or electromechanical experience.

Responsibilities

• Set up, install/assemble, test, adjust, and disassemble all packaging equipment.
• Repair packaging equipment. Diagnose problems, determine extent of repair, estimate labor time, and complete repair. Requisition or make up repair parts as necessary.
• Perform routine maintenance on all equipment.
• Assist with moving packaging equipment.
• Assist and train other Shorr Service Technicians and customer personnel.
• Assist sales reps in equipment sales.
• Assist and improve customer satisfaction through promoting company services and products within company guidelines.
• Operate machine tools when necessary in repairing or installing equipment.
• Follow all safety rules and keep work area clean.
• Safely drive to and from local customers in company‑owned vehicle.
• Attend vendor training/schools. Out‑of‑town travel may be necessary.
• Travel to remote customer locations when necessary.
• Perform minor repairs on Shorr office and facility equipment.

Skills

Valid driver's license

Education

High School Diploma

Tools

Microsoft Office

PLC programming

Job description

Shorr Packaging Corp. is seeking a Field Service Technician II to install, set up, repair, and maintain packaging equipment at customer facilities and Shorr demo rooms. Responsibilities include setup, testing, disassembly, repairs, and routine maintenance.

The role involves training other technicians, assisting sales, promoting services, and occasional travel to remote or out-of-town locations. Requires a high school diploma and 5+ years of related experience.