Field Service Technician II

Shorr Packaging Corp.; Columbus (OH); On-site; USD 45,460 - 49,593; Full time

Benefits offered by this job

Company truck

Company provided iPad and laptop

Monthly mobile phone stipend

ESOP

Job summary

Shorr Packaging Corp. is hiring for a Field Service Technician II to install, set up, repair, and maintain packaging equipment at customer sites and in Shorr warehouses.

The role includes traveling to local and remote locations, mentoring other technicians, and supporting sales with equipment knowledge. The position offers a company truck, company-provided devices, and a monthly mobile stipend, with a comprehensive benefits package and ESOP participation.

Qualifications

• High school diploma required.
• Microsoft Office with emphasis on Outlook, Word and Excel. PLC programming knowledge is also preferred.

Responsibilities

• Set up, install/assemble, test, adjust, and disassemble all packaging equipment.
• Repair packaging equipment. Diagnose problems, determine extent of repair, estimate labor time, and complete repair.
• Perform routine maintenance on all equipment.
• Travel to remote customer locations when necessary.

Education

High school diploma

Tools

Microsoft Office (Outlook, Word, Excel)

PLC programming

Job description

Overview

Together, We Own it! Start your employee owner journey with Shorr Packaging. The Field Service Technician II is responsible for the installation, set-up, repair, and routine maintenance of all packaging equipment at customer facilities and Shorr warehouse/demo rooms.

Responsibilities

• Set up, install/assemble, test, adjust, and disassemble all packaging equipment.


• Repair packaging equipment. Diagnose problems, determine extent of repair, estimate labor time, and complete repair. Requisition or make up repair parts as necessary.


• Perform routine maintenance on all equipment.


• Assist with moving packaging equipment.


• Train other Shorr Service Technicians and customer personnel.


• Assist sales reps in equipment sales.


• Promote company services and products within company guidelines to improve customer satisfaction.


• Operate machine tools when necessary in repairing or installing equipment.


• Follow all safety rules and keep work area clean.


• Safely drive to and from local customers in a company-owned vehicle.


• Attend vendor training/schools. Out of town travel may be necessary.


• Travel to remote customer locations when necessary.


• Perform minor repairs on Shorr office and facility equipment.

This Position Provides The Following

• Company Truck


• Company provided iPad, Laptop, and monthly mobile phone stipend

Requirements

• High school diploma required.


• Minimum five years of experience in equipment maintenance, HVAC, military electrical or mechanical, or electromechanical experience.


• Microsoft Office with emphasis on Outlook, Word and Excel. PLC programming knowledge is also preferred.


• Valid and current state driver’s license is required.


• Travel requirement for this position is up to 25% overnight, otherwise local client coverage.

Compensation

The base pay range for this role is $33 – $36 per hour.

Shorr Packaging does not provide work authorization sponsorship for this position.

Shorr Benefits

• Employee Stock Ownership Plan (ESOP) - Together, We Own It!


• Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages


• Generous PTO with vacation, sick and floating holidays.


• 401K plan plus matching


• Team-based employee owner company culture

Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.