Employee Leave & Accommodation Specialist

City-of-Seattle; Seattle (WA); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits

Vacation and sick leave

Job summary

Seattle City Light seeks an ADA/Leave Intake & Administrative Specialist to provide front-line support for accommodations, leaves, and workers’ compensation returns. You’ll manage intake, organize case docs, and support HRIS tasks across LeaveSource, Cority, and Workday.

You’ll handle over 400 active matters, prepare communications, track milestones, and help optimize workflows during system transitions, while delivering empathetic customer service to employees and supervisors.

Qualifications

• Two years of progressively responsible clerical work.
• Bachelor’s degree in business administration, public administration, human resources, or a related field.
• Ability to learn and navigate systems such as Qcera LeaveSource, Cority, Workday.
• Strong organizational and time-management skills.
• Clear, professional, and empathetic communication.
• Discretion with confidential information.
• Proficiency with Office 365 and common admin tools.
• Commitment to fair and equitable outcomes.

Responsibilities

• Serve as the first point of contact for inquiries related to accommodations and leaves.
• Manage the shared mailbox and route tasks to appropriate case files and coordinators.
• Support a high-volume workflow with 400+ active matters.
• Prepare routine communications such as notices and updates.
• Track medical documentation and case milestones; follow up as needed.
• Coordinate job analysis processes for accommodations and timelines.
• Maintain organized case records and improve file organization.
• Support Workday absence tasks with correct leave coding.
• Audit data in LeaveSource and Cority for accuracy.
• Update SOPs for ADA, leave, and return-to-work processes.
• Support system transitions and process-improvement initiatives.
• Demonstrate strong customer service with active listening.
• Perform related duties as assigned.

Skills

Organizational skills

Time management

Communication

Discretion

Office 365

Education

Bachelor’s degree in business/HR

Tools

Qcera LeaveSource

Cority

Workday

Job description

Seattle City Light seeks an ADA/Leave Intake & Administrative Specialist to provide front-line support for accommodations, leaves, and workers’ compensation returns. You’ll manage intake, organize case docs, and support HRIS tasks across LeaveSource, Cority, and Workday.

You’ll handle over 400 active matters, prepare communications, track milestones, and help optimize workflows during system transitions, while delivering empathetic customer service to employees and supervisors.