Employee Lease Program Administrator Junior

Creative Solutions Services, LLC; Fort Worth (TX); On-site; USD 32,000 - 42,000; Part time

Job summary

Creative Solutions Services, LLC is seeking a Junior Employee Lease Program Administrator to support daily operations of the lease program. The role is contract and onsite, requiring basic customer service experience and excellent organization and communication skills.

You will handle document preparation, order validation, inquiries, and liaison tasks between employees, dealerships, and internal teams. Strong attention to detail and data entry skills are essential for success in this role.

Qualifications

• High School Diploma is required.
• At least 1 year of customer service experience is preferred.
• Strong organizational and verbal/written communication skills are essential.
• Attention to detail and data entry skills are necessary.

Responsibilities

• Administer the Employee Lease Program daily, implementing guidelines and procedures.
• Create lease documents with high accuracy and respond to inquiries promptly via phone, email, workbasket, and mail.
• Validate order requests and related account information.
• Prepare accurate documents and review program-related inquiries.
• Resolve employee concerns and provide coordinator support across departments.
• Assist Company Car Coordinator with manager and field vehicles as needed.
• Support Pre-Term Remarketing for employee lease accounts.

Skills

Customer service

Organization

Communication

Attention to detail

Data entry

Education

High School Diploma

Tools

Outlook

Job description

At-a-Glance

Are you ready to build your career by joining an international automotive company. If so, our client is hiring an Employee Lease Program Administrator - Junior.

Position Type

• Contract
• Onsite

Required

• Education:
  • High School Diploma
• Skills:
  • 1+ years of Customer Service experience
  • Excellent organizational and communication (verbal and written) skills.
  • Attention to detail
  • Data entry skills

Responsibilities

• Daily administration of the Employee Lease Program, which includes the implementation of program guidelines, processes and procedures.
• Primary objectives are to create lease documents with a high degree of accuracy and provide resolution through timely responses to customer/employee inquiries via phone, email, workbasket and direct mail.
• Validate order requests and related account information
• Prepare documents with accuracy
• Review program-related inquiries
• Resolve employee concerns/issues
• Provide Mercedes-Benz affiliate coordinator support
• Assist Company Car Coordinator with manager and field vehicles as required
• Support Pre-Term Remarketing process for employee lease accounts
• Act as liaison between the employee/customer, the dealership and internal departments
• Document Employee/Customer accounts/orders for action resulting from contact
• Phone Experience
• Outlook Experience