At First Alliance Credit Union, we believe that how we treat our employees directly impacts how we serve our members. If you are passionate about creating exceptional employee experiences, love building connections, and bring both heart and passion to your work, our Employee Experience Specialist (HR Generalist) role might be the perfect opportunity for you.
This role is about more than policies and processes — it’s about shaping a culture where every employee feels informed, supported, and empowered. You’ll work across departments to ensure that our people practices reflect our mission: We show up. We listen to your story. We provide possibilities.
What You’ll Do
As our Employee Experience Specialist, you’ll play a critical role in making First Alliance a great place to work by focusing on four key areas:
Employee Experience & Culture
- Champion a positive and inclusive workplace through recognition, wellness, and engagement programs.
- Strengthen internal communication so employees feel informed and connected.
- Support DEIB efforts to ensure all voices are heard and valued.
- Continuously improve employee touchpoints that impact retention and satisfaction.
Talent Acquisition & Onboarding
- Collaborate with hiring managers to attract top talent who align with our culture.
- Deliver meaningful onboarding experiences that set new hires up for success.
- Promote our employer brand through social media, testimonials, and outreach.
- Maintain HR systems with up-to-date and accurate employee data.
Payroll & Benefits
- Ensure payroll is processed accurately and on time, with a focus on employee experience and compliance.
- Serve as a go-to resource for employees with payroll and benefits questions.
- Administer benefits with care and clarity — making sure employees know their options.
- Recommend improvements to our benefit offerings based on trends and employee needs.
HR Operations & Compliance
- Keep our HR systems and records accurate, secure, and compliant.
- Handle regulatory reporting and audits (ACA, EEOC, etc.) with attention to detail.
- Support policy alignment with organizational strategy and employee experience goals.
- Identify and implement process improvements across HR functions.
Qualifications
- Education: Associate’s degree in HR, Business Administration, or related field (or equivalent experience). HR or Payroll certification a plus.
- Experience: 1+ years in HR, employee experience, recruiting, or payroll/benefits administration, ideally in financial services.
- Skills: A strategic mindset with great attention to detail. Strong interpersonal communication, organizational, and tech skills (Microsoft Office + HRIS proficiency).
- Mindset: You care deeply about people, believe in continuous improvement, and thrive in a collaborative environment.
Schedule: Full-Time, Hours 8AM - 5PM Monday-Friday
Benefits Include:
- Health insurance with HSA contribution
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) with employer match
- PTO and Paid Holidays
- Tuition reimbursement
- Clothing allowance
- Employee Assistance Program
- Employee Discounts
Starting Pay: $54,273.18 annually ($26.09/hour) – with potential increase based on experience.
Why First Alliance?
We’re on a mission to create a financial oasis where everyone has access to the opportunities they deserve. At First Alliance, persistence, passion, and presence are more than values — they’re how we show up for our members and each other every day. When you join our team, you become part of something bigger: a culture that celebrates growth, listens deeply, and strives for impact.