Employee Experience Specialist (Fully Remote)

360Learning; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

360Learning seeks an Operations Administrator to drive the daily execution of Learning & Development, Employee Engagement, Facilities, and CSR initiatives. You will maintain the course catalog in the 360Learning LMS, support engagement survey logistics, and handle facilities requests, access badges, and mail distribution across our US offices.

Within the role, you’ll triage training requests, manage course hygiene in Confluence, and coordinate maintenance and event logistics.

Qualifications

• Experience supporting L&D programs and employee development initiatives.
• Strong coordination skills across cross-functional teams.
• Familiarity with learning platforms and survey administration.

Responsibilities

• Drive operational execution of L&D, Employee Engagement, Facilities, and CSR initiatives.
• Manage daily L&D workflows, maintain the 360Learning course catalog, and support engagement survey logistics.
• Handle day-to-day office facilities requests, access badges, mail distribution, and maintenance coordination.

Skills

L&D administration

Facilities coordination

Survey logistics

Confluence

Learning platform

Tools

Confluence

HRIS

LMS (360Learning)

Job description

• Drive the operational execution of Learning & Development, Employee Engagement, Facilities, and CSR initiatives.
• Manage daily L&D workflows, maintain the 360Learning course catalog, and support engagement survey logistics.
• Handle day-to-day office facilities requests and compile regulatory HR/CSE training reports.

Within 3 months:

• Triage and process employee training requests against Learning Allowance guidelines.
• Maintain course hygiene on 360Learning and Confluence, and manage engagement survey schedules.
• Manage office access badges, mail distribution, and basic maintenance coordination.

Within 6 months:

• Handle event logistics for internal workshops, coaching groups, and company-wide Learning Days.
• Create learning assets and track training completion and survey participation metrics.
• Support daily office logistics and ad-hoc facility projects.

Within 12 months:

• Operate with full autonomy across L&D administration, facilities logistics, and compliance reporting.
• Identify operational bottlenecks and propose automated workflows between tools and HRIS.

360Learning

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth through a collaborative LMS platform. With 400+ team members across North America and EMEA, the company values diversity, inclusion, and a culture called Convexity that empowers employees to make an impact.