Employee Experience Specialist

MIDLAND CARE CONNECTION INC; Topeka, Lawrence (KS, KS); On-site; USD 42,000 - 65,000; Full time

Job summary

Midland Care Connection is seeking an Employee Experience Specialist to coordinate onboarding from offer through orientation, ensuring new hires have the tools and support to start confidently. You will manage paperwork, records, and required documentation while partnering with hiring managers to ensure compliance and a smooth transition.

The role emphasizes organization, confidentiality, and a service-minded approach to create a welcoming experience for employees and sustain strong onboarding

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in human resources, administrative support, or employee onboarding.
• Experience coordinating onboarding activities, new hire documentation, and orientation processes.
• Knowledge of HR policies, employment laws, and confidentiality requirements.
• Excellent interpersonal and communication skills.
• Proficiency with Microsoft Office and HR information systems (HRIS).
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong problem-solving skills and the ability to make sound decisions based on available information.
• Demonstrated ability to work independently as well as collaboratively in a team environment.

Responsibilities

• Coordinate onboarding from offer to orientation to ensure new hires have tools and support.
• Manage new hire paperwork, employee records, and required documentation.
• Support compliance initiatives and maintain accurate employee information.
• Partner with hiring managers and leaders to ensure smooth transitions for new employees.
• Identify opportunities to improve onboarding processes and the overall experience.

Skills

Interpersonal communication

Microsoft Office

HRIS

Organizational skills

Time management

Discretion/confidentiality

Problem solving

Independent work

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

Microsoft Office

HRIS

Job description

Job Details: Job Location: Topeka, KS 66606, Position Type: Full Time, Job Shift: Day, Be the person who helps every new team member feel welcomed, prepared, and connected from day one.

At Midland Care Connection, the Employee Experience Specialist plays a key role in creating a seamless onboarding experience while supporting the people, processes, and compliance requirements that help our employees succeed. If you’re organized, service-minded, and passionate about making a meaningful difference in the employee experience, we’d love to have you join our team.

What You’ll Do

The Employee Experience Specialist coordinates the onboarding process from offer acceptance through orientation, ensuring new team members have the tools, resources, and support they need to begin their careers with confidence. You’ll serve as an important point of connection for new employees, helping them navigate the steps leading up to their first day and creating a welcoming experience as they join the Midland Care team.

In this role, you’ll manage new hire paperwork, employee records, required documentation, and compliance requirements while partnering closely with hiring managers and leaders to ensure each new employee has a smooth transition into the organization. You’ll also support ongoing compliance initiatives, maintain accurate employee information, and help identify opportunities to improve onboarding processes and the overall employee experience.

Why This Role Matters

A new employee’s first experience with an organization can shape how connected, confident, and engaged they feel in their work. In this role, you’ll have the opportunity to make that first experience a great one. Your attention to detail, responsiveness, and genuine care for people will help ensure every new team member feels supported while also helping Midland Care maintain strong, consistent onboarding and compliance practices.

About Midland Care Connection

Midland Care Connection is a not-for-profit, community-based organization dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we provide a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program.

Our mission is “meeting individual needs through innovative care solutions,” and we serve people across multiple counties in northeast Kansas. When you join Midland Care, you become part of an organization committed not only to caring for the people we serve, but also to creating a workplace where employees can do meaningful work and feel connected to our mission.

What We’re Looking For

We’re looking for someone who is organized, detail-oriented, and able to manage multiple priorities while providing exceptional service to employees and leaders. The ideal candidate is a strong communicator who enjoys working with people at all levels of an organization and takes pride in creating a positive experience for others.

This role requires someone who can handle confidential employee information with discretion, work independently while collaborating effectively with the HR team and organizational leaders, and consistently demonstrate accuracy, follow-through, and a commitment to helping others succeed. This position will be required to work in Topeka with the possibility of travel to other cities based on business needs.

Qualifications: Required

• High school diploma or equivalent
• Minimum of 2 years of experience in human resources, administrative support, or employee onboarding
• Experience coordinating onboarding activities, new hire documentation, and orientation processes
• Knowledge of HR policies, employment laws, and confidentiality requirements
• Excellent interpersonal and communication skills
• Proficiency with Microsoft Office and HR information systems (HRIS)
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong problem-solving skills and the ability to make sound decisions based on available information
• Demonstrated ability to work independently as well as collaboratively in a team environment

Preferred

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 2 years of HR Generalist experience, preferably in healthcare, hospice, home care, or a nonprofit environment
• Experience with benefits administration and employee relations
• Familiarity with compliance requirements related to healthcare employment
• Experience developing or improving onboarding programs and employee engagement initiatives
• Training or facilitation experience, including conducting orientation or new employee education sessions

Midland Care Connection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.