Employee Experience & Engagement Specialist

Kids for the Future; Village of Sidney (NY); On-site; USD 62,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Generous PTO

Medical coverage

Retirement benefits

Professional development

Employee recognition

Job summary

Sidney Federal Credit Union (SFCU) is hiring an Employee Relations & Engagement Specialist in Sidney, NY. You will manage day-to-day employee relations matters, support engagement initiatives, and ensure consistent application of policies to maintain a positive workplace culture.

Join a team that values service, innovation, professional growth, and community impact. This role emphasizes confidentiality, advising managers, training, and collaboration across departments to enhance employee

Qualifications

• Bachelor’s degree in human resources, business, psychology, or related field.
• 2–5 years of HR with a focus on employee relations and/or engagement.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Ability to maintain a high level of confidentiality and professionalism.
• Strong analytical and problem-solving abilities.
• Proven ability to build trust and positive relationships across all levels of the organization.
• Proficiency in HRIS systems and Microsoft Office Suite.

Responsibilities

• Serve as the primary HR contact for employee relations issues, ensuring timely, confidential handling of concerns.
• Conduct employee relations investigations, including interviews, documentation, recommendations, and follow-up actions.
• Maintain detailed and compliant records of employee relations cases.
• Provide coaching and support to managers on performance management, corrective action, and conflict resolution.
• Partner with leadership to identify trends and recommend solutions to reduce issues and improve workplace climate.
• Ensure compliance with federal and state employment laws, policies, and best practices.
• Lead or support programs that enhance employee morale, engagement, and retention.
• Manage engagement surveys, analyze results, and recommend actionable strategies.
• Assist with planning and execution of employee appreciation events and recognition programs.
• Support initiatives that strengthen organizational culture, diversity, and belonging.
• Collaborate with communication teams to promote internal programs and key messaging.
• Assist managers with performance review processes, goal setting, and employee development planning.
• Support the development and delivery of training related to employee relations, communication, and culture.
• Help create resources, tools, and guides to improve employee experience and leadership capability.
• Maintain accurate HR documentation and reporting related to employee relations and engagement.
• Participate in onboarding activities to support a welcoming and cohesive employee experience.
• Contribute to HR projects and initiatives that drive organizational and cultural improvement.

Skills

Employee relations

Employee engagement

HR policies

Communication

Analytical thinking

Education

Bachelor’s degree

Tools

HRIS systems

Microsoft Office

UKG HCM

Job description

Sidney Federal Credit Union (SFCU) is hiring an Employee Relations & Engagement Specialist in Sidney, NY. You will manage day-to-day employee relations matters, support engagement initiatives, and ensure consistent application of policies to maintain a positive workplace culture.

Join a team that values service, innovation, professional growth, and community impact. This role emphasizes confidentiality, advising managers, training, and collaboration across departments to enhance employee