Employee Engagement Program Manager

Lambda

United States

Vor Ort

USD 70.000 - 100.000

Vollzeit

Vor 8 Tagen

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Benefits dieser Stelle

Health, dental, vision
401k match
5 sick days and 12 paid holidays
Flexible PTO
Paid parental, medical, and caregiver

Zusammenfassung

Lambda is seeking a versatile content professional to own employee-facing content across onboarding guides, FAQs, and policy pages. You will write, edit, audit, and standardize tone and format, ensuring information is easy to find and consistently presented.

You’ll partner with HR and Talent to keep content aligned with growth and culture. You’ll help turn chaos into clarity as Lambda scales, bringing order to scattered information and measuring impact through usage and feedback.

Qualifikationen

  • 3–5 years in writing, content, or program coordination.
  • Experience auditing and organizing employee-facing content.
  • Strong editing and storytelling skills.

Aufgaben

  • Audit employee-facing pages, websites, FAQs, guides, and policies.
  • Write and edit onboarding guides, templates, FAQs, and how-tos.
  • Set consistent tone, voice, and format across content.
  • Organize content so employees can find answers.
  • Fix pages and processes when something isn’t working.
  • Track usage and feedback to see what’s working and what isn’t.
  • Coordinate with HR, Talent on shared content.

Kenntnisse

Content writing
Editing
Content strategy
Information architecture
Cross-functional collaboration
Notion
Confluence
Wikis

Tools

Notion
Confluence
Wikis

Jobbeschreibung

  • We’ve built a lot of great resources for employees: onboarding guides, benefits pages, manager how-tos, and hiring FAQs. But we move faster than we document and maintain. We’re growing quickly. Things get out of date, hard to find, or inconsistent in tone. We need someone to own that problem end to end and make sure every piece of employee-facing content is accurate, easy to find, and sounds like it came from the same team
  • This isn’t a pure technical writing role, and it isn’t a traditional program management role either. It’s both. You’ll write, design, and edit, but you’ll also audit, organize, and measure. If you like bringing order to scattered information and quietly making everyone’s job a little easier (maybe even delightful), this is your gig
  • Audit employee-facing pages, websites, FAQs, guides, and policies
  • Write and edit onboarding guides, templates, FAQs, and how-tos
  • Set consistent tone, voice, and format across content
  • Organize content so employees can find answers
  • Fix pages and processes when something isn’t working
  • Track usage and feedback to see what’s working and what isn’t
  • Coordinate with HR, Talent, on shared content
  • You’ll have a front-row seat to the growth of a company shaping the future of tech, and you’ll have a direct hand in making that growth possible. We value speed, tenacity, creativity, and being excellent to each other. You’ll be a part of the Employee Engagement team
Benefits
  • Health, dental vision
  • 401k match
  • 5 sick days and 12 paid holidays
  • Flexible PTO
  • Paid parental, medical, and caregiver leave

A sharp eye for content that’s outdated or hard to findNice to have: experience with Notion, Confluence, WikisComfort building style guides and content standardsComfort tracking metrics like page views, clicks, comments, reactionsStrong, clear, creative writing and editing skills3 to 5 years in writing, content, or program coordinationOur goal is simple: to be the most helpful team at Lambda. If you want a seat where you can make a huge impact every day and turn chaos into clarity, this is it

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