Employee Benefits Specialist

Connerstrongbuckelew; Camden (NJ); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

401K plan

PTO

Medical and Dental Insurance

Job summary

Connerstrongbuckelew is seeking an Employee Benefit Specialist in Camden, New Jersey. This role involves managing client interactions, preparing presentations, and resolving benefit-related issues, ensuring high-quality service for clients.

The ideal candidate will have at least 2 years of experience in Health and Benefits, a college degree in HR or Risk Management, and strong communication skills. Compensation ranges from $62,000 to $75,000, along with comprehensive benefits.

Qualifications

• Minimum 2 years of experience in Health and Benefits.
• Exceptional organization and client service skills required.
• Life and Health License preferred.

Responsibilities

• Assist in servicing a book of business for clients.
• Manage client record retention and updating client data.
• Prepare client presentations and renewal letters.
• Answer client questions on various benefit topics.
• Attend client and staff meetings as suggested by management.

Skills

Client Service

Organization

Interpersonal Communication

Analytical Skills

Microsoft Office

Education

College Degree in HR or Risk Management

Job description

Department: Employee Benefits

Job Summary:As a key member of the service team, the Employee Benefit Specialist is responsible for assisting in servicing a book of business. This position is involved in pro‑active client management via assistance in the preparation of client presentations, managing data collection for renewals and the RFP process, leading vendor implementations, developing open enrollment communications and resolving elevated claim issues. This position is an important point of contact for the day‑to‑day servicing of clients and is expected to respond to and resolve client requests on a wide variety of benefit topics with limited assistance from the Associate/Senior Associate Consultant. This role is also responsible for managing the internal processes and procedures involved with client record retention.

Principal Responsibilities

• Work directly with clients and consulting team to provide excellent day‑to‑day service.
• Maintain Image Right; audit annually to ensure that accurate, up to date information is filed appropriately.
• Create the client calendar on an annual basis for each client in the book of business and maintain in Image Right.
• Create the annual “client renewal letter” for each client in the book of business and maintain in Image Right.
• Ensure that fee agreements and/or disclosures are released on a timely basis; maintain in Image Right.
• Update Benefit Point when changes are made including, but not limited to: rates, plan designs, vendors, commissions, contacts.
• Answer or get assistance to answer client questions on a variety of benefit topics including, but not limited to: coverage clarification, plan structure, rates, claims and billing, compliance questions and others.
• Review Summaries of Benefits Coverage (SBC), Summary Plan Documents (SPD), and other benefit plan materials for accuracy for all lines of coverage for each client in the book of business.
• Manage interactions with carriers to ensure that required data is received on a timely basis. Work with internal service teams (wellness, communications and compliance, member advocacy) on tactical deliverables.
• Assist with the preparation of client work products including but not limited to: gathering and comparing benchmarking data for client presentations, assisting the Associate/Senior Associate Consultant in collecting data for RFPs, tracking RFP responses, acting on awarded RFPs, updating and peer reviewing presentations for clients before final review by consultants or Practice Leaders and collection of Schedules required for 5500 filings.
• Attend client meetings as appropriate.
• Attend staff meetings, trainings and carrier programs as suggested by management.
• Perform other tasks, duties and functions as assigned from time to time in the routine client management
• Work independently on special projects related to client facing or departmental

Requirements

• College degree required with a major or minor in Risk Management or HR strongly preferred.
• Minimum 2 years’ experience in Health and Benefits required.
• Life and Health License preferred.
• Exceptional organization and client service.
• Excellent interpersonal, analytical, written and verbal communication.
• Ability to develop strong working relationships with all levels of an organization and adapt communication approach to the specific client, consultant, vendor, carrier or other business partners.
• Proficiency in Microsoft products; Word, Excel and PowerPoint.

Specialized Knowledge or Licenses

• Life and Health License preferred.

Compensation for this position ranges from $62,000.00 - $75,000.00. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case‑by‑case basis.

Qualifying positions will also be eligible for comprehensive benefits, such as participation in family medical and dental insurance programs, 401K plan, and PTO.

Must be authorized to work in the United States on a full‑time basis without Company sponsorship.

Conner Strong & Buckelew is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, affectional or sexual orientation, gender identity or expression, national origin, ancestry, nationality, age, disability (physical or mental), marital or domestic partnership or Civil Union status, pregnancy, family medical history or genetic information, atypical cellular or blood trait, military service or any other status protected by law.