Employee Benefits Relationship Manager — Life & Health Licensed

Automatic Data Processing, Inc.; Florham Park (NJ); On-site; USD 56,000 - 104,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Matched Retirement Savings

Wellness Program

Short- and Long-Term Disability

Charitable Contribution Match

Holidays

Personal Days & Vacation

Paid Volunteer Time Off

Job summary

ADP, Inc. is hiring a Relationship Manager – Employee Benefits to serve as the single point of contact for a book of Group Health Insurance clients.

You will own, manage, and service the relationship, acting as a subject matter expert on Employee Benefits and delivering proactive, consultative education and support to drive client satisfaction and retention. The role emphasizes building rapport with clients over the phone and in writing, coordinating with internal teams, and applying expertise

Qualifications

• 2–3 years of related insurance experience.
• Life/Health Insurance Producer License required.
• Bachelor's degree is nice but not required.

Responsibilities

• Serve as the client's primary contact, liaison, and internal client advocate.
• Maintain understanding of the client's group health portfolio and coordinate communication across ADP partners.
• Collaborate with ADP teams including Product Management, Implementation, Payroll, and Sales.
• Own the client relationship by building trust, rapport, and understanding insurance needs.
• Provide proactive, personalized, strategic support and act as the primary contact with insurance carriers.

Skills

Relationship management

Account management

Client communication

Consultative selling

Education

Life/Health Insurance Producer License

Bachelor's degree (optional)

Tools

Ease

Employee Navigator

Flock

Zywave

Job description

ADP, Inc. is hiring a Relationship Manager – Employee Benefits to serve as the single point of contact for a book of Group Health Insurance clients.

You will own, manage, and service the relationship, acting as a subject matter expert on Employee Benefits and delivering proactive, consultative education and support to drive client satisfaction and retention. The role emphasizes building rapport with clients over the phone and in writing, coordinating with internal teams, and applying expertise