Employee Benefits Operations Coordinator

Higginbotham; Fort Worth (TX); On-site; USD 50,000 - 52,000; Full time

Job summary

Higginbotham seeks an Employee Benefits Operations Coordinator to deliver essential administrative support to the Employee Benefits Operations team. The successful candidate will manage daily office tasks and maintain internal records while thriving in a fast-paced, collaborative environment. This full-time position requires experience and organizational skills.

Qualifications

• 3-5 years of administrative or operations experience preferred.
• Proficient in Microsoft Office tools.
• Detail-oriented and organized.

Responsibilities

• Oversee day-to-day office administration tasks.
• Manage onboarding and offboarding processes.
• Provide administrative support for ad hoc projects.

Skills

Attention to Detail

Communication Skills

Organizational Skills

Client Focus

Creative Thinking

Education

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Employee Benefits Operations Coordinator

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Employee Benefits Operations Coordinator

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Position Summary: The Operations Coordinator provides essential administrative support to the Employee Benefits Operations team. This role is responsible for managing daily office administration tasks, maintaining internal contact records, and supporting general administrative projects. The ideal candidate is detail-oriented, organized, and capable of thriving in a fast-paced, team-oriented environment.

Supervisory Responsibilities: None

Essential Tasks:

• Oversee day-to-day office administration, including supply management, maintaining a shared inbox, and escalating facilities issues as needed.
• Manage onboarding and offboarding processes in Monday.com for new hires and terminations.
• Maintain and regularly audit the internal Financial Services & Employee Benefits contact list to ensure accuracy.
• Provide administrative support for ad hoc projects and serve as a backup for other Operations team members when necessary.
  
  

Core Competencies:

• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual.
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
  
  

Experience and Education:

• Bachelor’s degree preferred
• 3–5 years of administrative or operations experience, preferably within the Employee Benefits or Insurance industry
  
  

Licensing and Credentials:

• None
  
  

Systems:

• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
  
  

Physical Requirements:

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching and stretching in all directions

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Insurance

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