Employee Benefits Client Success Lead

StanCorp Financial Group, Inc; Ohio; Hybride; USD 63 000 - 125 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k) with match

Annual incentive bonus

Paid time off

Parental leave

Charitable giving matches

Résumé du poste

The Standard is seeking a results‑driven supervisor to support growth, profitability and retention in the Employee Benefits Sales and Service Office. You will align service strategies with the sales vision and help drive long‑term office success.

Lead a team, develop business plans, coach staff, resolve complex service issues, and participate in broker/client visits. Requires BA in business, 3–5 years supervision in benefits, and an insurance license; a car is available.

Qualifications

• Bachelor’s degree in Business or related field.
• 3–5 years experience supervising, preferably in Employee Benefits.
• Life and Disability insurance license for all states in the territory and NY.

Responsabilités

• Develop and implement a business plan for assigned offices focusing on profitability and growth.
• Lead and motivate staff to maintain strong customer focus throughout the life cycle.
• Counsel staff to manage their customer blocks toward successful renewals.
• Review and resolve complex service issues escalated by staff and customers.
• Attend client meetings and accompany Account Managers on broker visits.

Connaissances

Leadership

Staff supervision

Strategic planning

Formation

Bachelor’s degree in Business or related field

Description du poste

The Standard is seeking a results‑driven supervisor to support growth, profitability and retention in the Employee Benefits Sales and Service Office. You will align service strategies with the sales vision and help drive long‑term office success.

Lead a team, develop business plans, coach staff, resolve complex service issues, and participate in broker/client visits. Requires BA in business, 3–5 years supervision in benefits, and an insurance license; a car is available.