Employee Benefits Client Manager

Ross & Yerger Insurance, Inc.; Memphis (TN); Remote; USD 50,000 - 80,000; Full time

Job summary

Join a leading independent insurance agency as an Employee Benefits Client Manager, where your expertise will help clients navigate their health plan benefits. This role emphasizes client engagement, ensuring their needs are met through effective communication and management of employee benefit programs. With the flexibility of remote work and a commitment to professional development, you will thrive in a supportive environment that values continuous learning and career advancement. Be part of a culture that not only prioritizes client satisfaction but also shares profits and ownership with its employees, making it a rewarding place to build your career.

Benefits

Competitive Compensation

Comprehensive Health Benefits

Continuing Education Reimbursement

Generous Paid Time Off

Employee Stock Ownership Plan (ESOP)

Qualifications

• 3-5 years of experience in Employee Benefit Account Management.
• Must possess a Life & Health License.

Responsibilities

• Engage with clients on health plan benefits management.
• Communicate renewal terms and negotiate with carriers.
• Respond to client requests for assistance on coverage.

Skills

Life & Health License

Employee Benefit Account Management

Communication Skills

Self-management

Travel Ability

Job description

Come join a Top 100 independent insurance agency based in Jackson, MS. As an Employee Benefits Client Manager, you’ll put the client’s needs first by engaging directly with clients, company underwriters, and Producers on health plan benefits management, network selection, claims, and renewals. This position can be remote from North Mississippi or the Greater Memphis area servicing the Ross & Yerger office in North Mississippi.

Duties and Responsibilities

Every day will look a little different depending on team and client needs. Here is a snapshot of the work you can typically expect to be involved with:

• Respond to requests for assistance on existing coverage and/or new policies.
• Obtain and process enrollment forms, change forms, or benefit summaries as determined by client need.
• Review existing benefits to determine best coverage alternatives when necessary.
• Communicate renewal terms to client and negotiate the renewal terms with carrier when necessary.
• Demonstrate knowledge in rating applications and procedures for all types of group policies. Use web sites to obtain information as necessary to assist clients.
• Keep Producers fully informed of important activities or challenges on their accounts.

Skills and Experience

• Life & Health License
• 3 to 5 years of Employee Benefit Account Management
• Demonstrate understanding of employee benefit programs and coverage and ability to communicate effectively with potential and existing clients (and their employees) regarding these benefit programs.
• Must be self-starter, able to self-manage workload to ensure group accounts are satisfied with Ross & Yerger and their insurance carriers.
• Ability to travel, up to 25%.

About Ross & Yerger

Since 1860, Ross & Yerger, a Top 100 Independent Insurance Agency headquartered in Jackson, MS, has had an unwavering commitment to meeting the needs of its employees, clients, and community. As a perennial “Best Place to Work” organization and one of Mississippi’s healthiest workplaces, we nurture a culture of continuous learning, professional development, and career advancement. It’s in that spirit that we also share profits and ownership with all employees through our ESOP plan in addition to offering tremendous benefits including competitive compensation, comprehensive health and welfare benefits, continuing education reimbursement, and generous Paid Time Off.