Employee Benefits Account Manager: Client Growth & Service

Lockton; St. Louis (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

Lockton is seeking an eager, driven Account Manager to support building new relationships and exceeding client expectations in the Employee Benefits Practice in the St. Louis area.

You will service and market the needs of Lockton clients, collaborate with colleagues, and nurture relationships with internal and external stakeholders. The role emphasizes managing service plans, renewals, and communications, ensuring timely contract execution and accuracy of certificates and SPD documents.

Qualifications

• Bachelor's degree or equivalent experience in business administration or related field.
• Experience in health & welfare/employee benefits carrier or brokerage/consulting is required and at least 3 years in the industry.

Responsibilities

• Service designated book of health & welfare business including client service, marketing, vendor management, project management, claims and administration.
• Manage service/project plan timelines for each client as developed by the account executive.
• Support account executive in scheduling and preparing client meetings.
• Handle renewals with carriers.
• Draft Line of Coverage and Revenue Summary for account executives.
• Coordinate carrier/vendor responses during bid solicitation.
• Ensure contracts/documents are executed timely.

Skills

Verbal communication

Interpersonal skills

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

Lockton is seeking an eager, driven Account Manager to support building new relationships and exceeding client expectations in the Employee Benefits Practice in the St. Louis area.

You will service and market the needs of Lockton clients, collaborate with colleagues, and nurture relationships with internal and external stakeholders. The role emphasizes managing service plans, renewals, and communications, ensuring timely contract execution and accuracy of certificates and SPD documents.