Employee Benefits Account Manager

The Misch Group; Baltimore (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Retirement savings plan

Paid time off and holidays

Professional development opportunities

Job summary

The Misch Group in Baltimore, MD is seeking a Small Group Employee Benefits Account Manager to manage a portfolio of small business clients and serve as the primary contact for employee benefits needs.

You will guide clients on benefit options, ensure successful program implementation, and provide ongoing management while partnering with internal teams to optimize service and cost outcomes. This role emphasizes client communication, regulatory knowledge, and proactive benefit planning.

Qualifications

• Licensed in Health and Life Insurance.
• 2+ years of experience in employee benefits, insurance, or related field.
• Strong understanding of small group benefit plans and regulations.
• Excellent communication, presentation, and customer service skills.

Responsibilities

• Serve as the main point of contact for a portfolio of small business clients.
• Conduct annual benefit reviews and strategic planning sessions with clients.
• Provide expert guidance on benefit plan design, compliance, and cost‑containment strategies.
• Collaborate with internal teams to ensure timely and accurate implementation of benefit programs.
• Resolve client inquiries and issues in a timely and professional manner.
• Stay current on industry trends, regulations, and best practices.

Skills

Communication

Presentation

Customer service

Education

Health and Life Insurance Licensed

Tools

Microsoft Office

CRM software

Job description

Small Group Employee Benefits Account Manager

Location: Baltimore, Maryland

About Us: We are a leading employee benefit broker dedicated to providing comprehensive and innovative benefit solutions to small businesses. We are committed to delivering exceptional service and building long-lasting relationships with our clients.

As a Small Group Account Manager, you will be responsible for managing a portfolio of small business clients and serving as the primary point of contact for their employee benefits needs. You will work closely with clients to understand their unique requirements, provide expert guidance on benefit options, and ensure the successful implementation and ongoing management of their benefit programs.

Responsibilities

• Serve as the main point of contact for a portfolio of small business clients.
• Conduct annual benefit reviews and strategic planning sessions with clients.
• Provide expert guidance on benefit plan design, compliance, and cost‑containment strategies.
• Collaborate with internal teams to ensure timely and accurate implementation of benefit programs.
• Resolve client inquiries and issues in a timely and professional manner.
• Stay current on industry trends, regulations, and best practices.

Qualifications

• Health and Life Insurance Licensed
• Minimum of 2 years of experience in employee benefits, insurance, or related field
• Strong understanding of small group benefit plans and regulations
• Excellent communication, presentation, and customer service skills
• Detail-oriented with the ability to manage multiple priorities.
• Proficient in Microsoft Office Suite and CRM software

Benefits

• Competitive salary
• Retirement savings plan
• Paid time off and holidays
• Professional development opportunities