Employee Accommodations Manager

University of Maryland Global Campus; Oregon; Hybrid; USD 73,000 - 83,000; Full time

Benefits offered by this job

Generous Time Off

Comprehensive Health Coverage

Insurance Options

Flexible Spending Accounts

Retirement Plans

Supplemental Retirement Plans

Tuition Remission

Job summary

The University of Maryland Global Campus (UMGC) is hiring a Manager, Employee Accommodations. This role leads the design and administration of the accommodations program, serving as the SME for ADA, ADAAA, and Section 504.

You will manage complex cases and direct the interactive process with leadership, HR, and Legal. The position operates independently, provides guidance and training to supervisors, and supports an inclusive, accessible workplace.

Qualifications

• Bachelor’s degree in a related field is required.
• 3–5+ years managing employee accommodations or disability services.
• Experience with ADA/ADAAA and Section 504 is preferred.

Responsibilities

• Manage and adjudicate accommodation requests, including complex cases, per ADA/ADAAA and 504.
• Lead the interactive accommodation process with employees, managers, HR, and Legal.
• Review medical documentation and determine feasibility or alternatives.
• Develop and maintain accommodation policies and documentation standards.
• Consult leadership and HR on risk mitigation and compliance strategy.
• Deliver training to supervisors on legal obligations and best practices.

Skills

ADA and employment law application

Medical documentation analysis

Case management

Policy development

Training facilitation

HRIS or accommodation system

Education

Bachelor’s degree in Human Resources, Psychology, Social Sciences, Disability Studies, Special Education, or related field

Job description

Employee Accommodations Manager

Community Engagement & OpportunityFull-time, Exempt Regular, Pay Grade 1.4Location: Stateside RemoteThe Manager, Employee Accommodations, leads the design, administration, and continuous improvement of the organization’s employee accommodations program. This role serves as the institutional subject matter expert for ADA, ADAAA, Section 504, and related employment laws, with responsibility for managing complex accommodation cases, directing the interactive process, and ensuring consistent, compliant application of accommodation decisions. The position operates with a high degree of independence and provides consultative guidance to leadership, HR partners, and managers to support an inclusive and accessible workplace.

Duties and Responsibilities

• Manage and independently adjudicate accommodation requests, including complex and high-risk cases, in accordance with ADA/ADAAA, Section 504, and applicable laws.
• Lead the interactive accommodation process, partnering with employees, managers, HR, and Legal to identify reasonable and effective solutions.
• Review and interpret medical documentation and functional limitations; determine accommodation feasibility, approvals, denials, or alternatives.
• Develop, implement, and maintain accommodation policies, procedures, templates, and documentation standards.
• Serve as the primary consultant and advisor to leadership and HR on accommodation-related matters, risk mitigation, and compliance strategy.
• Deliver training and guidance to supervisors and departments on legal obligations and best practices.

Competencies

• Regulatory compliance
• Independent judgment
• Equity and inclusion mindset
• Consultative influence
• Problem solving
• Ethical decision-making and confidentiality

Skills

• ADA and employment law application
• Medical documentation analysis
• Case management
• Policy development
• Training facilitation
• HRIS or accommodation system utilization

Education & Experience Requirements

Education: Bachelor’s degree in Human Resources, Psychology, Social Sciences, Disability Studies, Special Education, or related field.

Experience: 3–5+ years managing employee accommodations or disability services.

Certifications: None required.

Preferred Experience Requirements

• Experience in regulated or higher education environments
• Assistive technology coordination experience
• Relevant HR or ADA certifications preferred

All submissions should include a cover letter and resume.

Workplace Accommodations

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, and activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at .

Benefits Package Highlights

Generous Time Off

Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years).

For part-time employees, time off rates will be prorated based on the number of hours worked.

Comprehensive Health Coverage

Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.

Insurance Options

Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance.

Part-time employees working less than 0.5 FTE are not eligible for LTD.

Flexible Spending Accounts

Available for medical and dependent care expenses.

Retirement Plans

Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).

Supplemental Retirement Plans

include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.

Tuition Remission

Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service.

NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Range:$73,000.00 - $83,000.00