Empathy-Driven Legal Intake Specialist (First Contact)

WizeHire, Inc; Wilmington (NC); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance after probation

Paid time off after probation

Eleven paid holidays

Life insurance

Job summary

Losee Coggins LLP is seeking an Intake Specialist to create a positive first impression, gather and organize key information, qualify new inquiries, coordinate consultations, and provide the administrative support that keeps prospective clients moving smoothly through the intake process. This role is often the first point of contact for a prospective client.

The right person will combine empathy, professionalism, sound judgment, organization, and consistent follow-through to help each caller

Qualifications

• This role focuses on greeting and gathering information from prospective clients.
• Strong communication and organization are essential to qualify inquiries.

Responsibilities

• Intake duties: create positive first impression, gather and organize information, coordinate consultations.
• Provide administrative support to move prospective clients through intake process.

Job description

Losee Coggins LLP is seeking an Intake Specialist to create a positive first impression, gather and organize key information, qualify new inquiries, coordinate consultations, and provide the administrative support that keeps prospective clients moving smoothly through the intake process. This role is often the first point of contact for a prospective client.

The right person will combine empathy, professionalism, sound judgment, organization, and consistent follow-through to help each caller