Empathy-Driven Community Sales Leader

nsmg; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

NorthStar Memorial Group in Miami, FL is seeking a Community Development Supervisor for Graceland Memorial Park South. You will serve as a trusted advisor to families, guiding memorial options with empathy and clear communication.

The role emphasizes leadership, staff development, and sales performance, with daily team meetings and a focus on achieving goals while delivering compassionate service to families during difficult times.

Qualifications

• Two years sales experience is preferred.
• One year leadership or management experience preferred.
• High integrity, empathy, and a passion for helping others.
• A strong desire to assist families while earning a competitive income.
• Excellent communication and interpersonal skills.
• Creative, outgoing, and energetic personality.

Responsibilities

• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
• Hold daily meetings with sales advisors to ensure daily, weekly, and monthly goals are being met
• Review operational records and reports to project sales and determine profitability
• Ensure that all staff are trained on products and services, and understand what inventory and spaces are available
• Resolve customer complaints regarding sales and service

Skills

Sales experience

Leadership

Empathy

Communication

Interpersonal skills

Customer service

Job description

NorthStar Memorial Group in Miami, FL is seeking a Community Development Supervisor for Graceland Memorial Park South. You will serve as a trusted advisor to families, guiding memorial options with empathy and clear communication.

The role emphasizes leadership, staff development, and sales performance, with daily team meetings and a focus on achieving goals while delivering compassionate service to families during difficult times.