Empathy-Driven Caseworker: Help Families Thrive

California-Tribal-Tanf-Partnership; Alturas (CA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

California-Tribal-Tanf-Partnership is seeking a Caseworker to interview participants and aid individuals and families requiring assistance. The Caseworker helps create case plans to reach self-sufficiency and follows the plan, revising it when necessary.

Responsibilities include determining eligibility for cash assistance, coordinating resources, maintaining case plans in TAS, and documenting progress. Home visits, court appearances, and collaboration with tribal/community partners may be

Qualifications

• High School Diploma Equivalency and six months related experience and/or training certificate from college or technical school or equivalent combination of education and experience.
• Current California driver’s license.
• Knowledge of database software, word processing software and contact management systems.
• Ability to identify and resolve problems in a friendly manner and develop alternative solutions.
• Ability to work well in group problem solving situations and use reason when dealing with emotional topics.
• Ability to respond promptly to participant needs and requests for service and assistance.
• Ability to meet deadlines and commitments.
• Ability to maintain confidentiality at all times.
• Ability to exhibit sound and accurate judgment.
• Ability to react well under pressure.
• Ability to prioritize and plan work activities, using time efficiently, and demonstrating accuracy and thoroughness.
• Ability to approach others in a tactful manner.
• Ability to follow instructions, respond to management direction, take responsibility for own actions, and complete tasks on time or notify appropriate person with an alternate plan.

Responsibilities

• Interview participants to determine eligibility to receive cash assistance and supportive services from the CTTP program.
• Identify barriers to self sufficiency and provide family with tools to remove those barriers.
• Meet with participant each month to receive Monthly Eligibility Report. Enter current information into the TAS system monthly.
• Review participant work log each month to ensure participant is meeting work hours.
• Refer participants to community resources and other organizations.
• Compile records and prepare reports.
• Enter participant case plan and information into TAS computer system.
• Implement participant case plan.
• Secure supplementary information, such as employment, medical records, and/or school reports.
• Provide home visits when necessary.
• Attend court appearances as needed to assist participants.
• Make child abuse reports when necessary.
• Work with participants and agencies relative to domestic violence cases.
• Transport participants when necessary.
• Perform janitorial duties to keep the office clean and safe.
• Set up confidential filing system.
• Perform other duties as needed.

Education

High School Diploma Equivalency + 6 months related experience or training certificate

Tools

Database software

Word processing software

Contact management systems

Job description

California-Tribal-Tanf-Partnership is seeking a Caseworker to interview participants and aid individuals and families requiring assistance. The Caseworker helps create case plans to reach self-sufficiency and follows the plan, revising it when necessary.

Responsibilities include determining eligibility for cash assistance, coordinating resources, maintaining case plans in TAS, and documenting progress. Home visits, court appearances, and collaboration with tribal/community partners may be