Legal Client Intake & Front Desk Specialist — Seattle

Reed Longyear Corwin Burnett & Calogero, PLLC; Seattle (WA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Long-Term Disability

Basic Life Insurance

401(k) with employer match

Paid time off

Paid holidays

Job summary

Reed Longyear Corwin Burnett & Calogero, PLLC in downtown Seattle is seeking an organized Intake Coordinator to be the first point of contact for prospective clients. This on-site role also requires providing regular front desk coverage when the receptionist is unavailable.

You will screen inquiries, gather relevant information, and coordinate client consultations with attorneys, while maintaining accurate, confidential client records in the firm’s case management system.

Qualifications

• Bachelor’s or associate degree required.
• Legal intake, client services or similar experience preferred.
• Familiarity with legal processes is a plus.
• Excellent interpersonal and written/spoken communication required.
• Proficiency in Microsoft Office; legal case management software a plus.

Responsibilities

• Serve as the initial contact for prospective clients via phone, email, and website inquiries.
• Conduct preliminary client interviews to obtain information on legal issues and case background.
• Input and maintain confidential client information in the case management system.
• Coordinate and schedule client consultations with attorneys.
• Provide front desk coverage when the receptionist is on breaks or unavailable.
• Collaborate with attorneys, paralegals, and staff to support case management.

Skills

Interpersonal skills

Organizational skills

Multitasking

Communication

Teamwork

Education

Bachelor’s Degree

Associate’s Degree

Tools

Microsoft Office Suite

Job description

Reed Longyear Corwin Burnett & Calogero, PLLC in downtown Seattle is seeking an organized Intake Coordinator to be the first point of contact for prospective clients. This on-site role also requires providing regular front desk coverage when the receptionist is unavailable.

You will screen inquiries, gather relevant information, and coordinate client consultations with attorneys, while maintaining accurate, confidential client records in the firm’s case management system.